Need to create a user password?

When you are added as a new user on Collins you will be sent a log-in and a link to create your password automatically - the subject of the email is 'You have been added as a new user’. Please check your spam folder if it does not show up in your inbox.


If there is a problem and you do not receive the email or you cannot remember your password, please follow the Forgotten your Password link on


Or follow the link below:

You will be able to reset your password and then will be able to access your account.

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