Booking Types - Customer Payments - Taking deposits/payment on auto-confirm bookings

← Settings - Booking Types FAQs

If you have Collins Pay set-up on your system and take auto-confirm bookings you can take deposits at the point of making a booking.

>Settings

>Venues

>Select Venues

>Click on a Booking Type

>Scroll down to "Customer Payments"

>Click “Add Another” and enter all the relevant details.

To take a deposit the 'Type' needs to be set as ‘Payment’ (you can also choose to authenticate here instead if you wish) and you can choose whether to charge per guest, per booking or per table/area. If taking payment for tables/areas (often used for table tennis/pool tables etc) make sure the correct table combinations are setup in the joined tables/areas section. If happy for the rules to follow the auto-confirm rules already pre-set in the auto-confirm section, leave the remaining fields blank. If there are specific times days/dates/times and durations where you would like to take payment, fill out the remaining fields fully and click Save.


 

Please Note: You will need to set-up 'Auto-confirm Rules' and 'Areas for this Booking Type' for the system to be able to take deposits on bookings.  

   


Settings - Booking Types FAQs

  1. Creating a Booking type from a template
  2. Booking Types - Setting up an auto-confirm only booking type
  3. Booking Types - Setting up an enquiry only booking type
  4. Booking Types - Setting up auto-confirm for Smaller Bookings Within a Booking Type
  5. Booking Types - Setting up a Guest list booking type
  6. Booking Types - Setting up a Private Hire booking type
  7. Booking Types - Setting up a Booking Type that is not Visible to Customers to Book
  8. Booking Types - Create a booking type for one date or a certain date range
  9. Booking Types - Adding & Editing Your Booking Types
  10. Booking Types - What are the colours underneath the type name?
  11. Booking Types - How/Why do I need to create a Value Per Head?
  12. Booking Types - Birthday Field (DOB)
  13. Booking Types - How do I remove the duration field on the widget?
  14. Booking Types - Picking different time and duration slot intervals
  15. Booking Types - Limiting how far in advance a booking can be made
  16. Booking Types - Setting the number of days before a booking/enquiry can be received
  17. Booking Types - Adding Text to the Enquiry Received Email Message
  18. Booking Types - Adding Text to the Confirmation Email Message
  19. Booking Types - Automated email template examples
  20. Booking Types - How to Setup Automatic Confirmation Texts When Confirming Bookings
  21. Booking Types - How to Setup Automatic Confirmation Emails When Confirming Bookings
  22. Booking Types - How to Setup Automatic Cancellation Emails When Rejecting a Booking/Enquiry
  23. Booking Types - Adding Text to the Cancellation Email Message
  24. Booking Types - Automating your Confirmation Email for Enquiries [not auto-confirm bookings] - Video
  25. Booking Types - Availability - Set the earliest and latest time a booking can be made, per booking type
  26. Booking Types - Availability - Setting same-day booking rules
  27. Booking Types - Availability - Min, max and set durations on bookings
  28. Booking Types - Availability - Min and Max enquiry size
  29. Booking Types - Availability - Setting booking policies
  30. Booking Types - Availability - Copy from Type
  31. Booking Types - Overriding booking types for specific dates
  32. Booking Types - How do I turn off auto-confirm for a day or a few days
  33. Booking Types - Rules dependent on number of guests
  34. Booking Types - Restricting the number of covers that can be booked at certain times
  35. Booking Types - Max number of people allowed to auto-confirm (per booking type)
  36. Booking Types - How do I set the system to take as an enquiry if I can’t auto-confirm?
  37. Booking Types - Shut Enquiries but not bookings
  38. Booking Types - Cross-sell your venues to the customer
  39. Booking Types - How to add a 'buffer' on auto-confirm bookings & when using the Find Areas tool
  40. Booking Types - Setting which tables can be auto confirmed into
  41. Booking Types - Setting up Auto-confirm for a particular date/event
  42. Booking Types - Areas for this Booking Type
  43. Booking Types - Customer Payments - Authenticating customers' card details on auto-confirm bookings
  44. Booking Types - Customer Payments - Taking deposits/payment on auto-confirm bookings
  45. Booking Types - Setting a hierachy of tables & zones for bookings to be auto-confirmed into
  46. Booking Types - Allowing customers to select a package when making an enquiry/booking
  47. Booking Types - Close bookings for a specific booking type
  48. Booking Types - Allowing customers to pre-order from a menu at the point of booking/making an enquiry
  49. Booking Types - How to limit the changes customers may make to their booking
  50. Booking Types - Booking Prompts
  51. Booking Types - Deleting a booking type
  52. Saving Progress

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