Booking Types - Customer Payments - Taking deposits/payment on auto-confirm bookings

← Settings - Booking Types FAQs

NB - this setting is for auto-confirm bookings only. You will need to set-up 'Auto-confirm Rules' and 'Areas for this Booking Type' for the system to be able to take deposits on bookings.  

If you have Collins Pay set-up on your system and take auto-confirm bookings, you can take deposits at the point of making a booking. To set this up, go to:

  • Settings

  • Venues

  • Select the Venues

  • Booking types > Click on a Booking Type

  • Scroll down to "Customer Payments"

  • Click “Add Another” and enter all the relevant details

  • To take a deposit the 'Type' needs to be set as ‘Payment’ (you can also choose to authenticate here instead if you wish)

  • You can choose:

> whether to charge per guest, per booking or per table/area. If taking payment for tables/areas (often used for table tennis/pool tables etc) make sure the correct table combinations are set up in the joined tables/areas section

> if happy for the rules to follow the auto-confirm rules already pre-set in the auto-confirm section, leave the remaining fields blank

> if there are specific times days/dates/times and durations where you would like to take payment, fill out the remaining fields fully

  • Make sure to SAVE the page  

  

NB - see our Collins PAY FAQs here.


To see a video tutorial on taking deposits/payment on auto-confirm bookings, please click here.  


Settings - Booking Types FAQs

  1. TRAINING VIDEOS - setting up your booking types
  2. Saving Progress in Settings
  3. Booking Types - Creating a Booking type from a template
  4. Booking Types - Setting up an auto-confirm only booking type
  5. Booking Types - Setting up an enquiry only booking type
  6. Booking Types - Setting up auto-confirm for Smaller Bookings Within a Booking Type
  7. Booking Types - Setting up a Guest list booking type
  8. Booking Types - Setting up a Private Hire booking type
  9. Booking Types - Setting up a Booking Type that is not Visible to Customers to Book
  10. Booking Types - Setting up an Enquiry only Booking Type for Customers to Order Takeaway & Deliveries
  11. Booking Types - How to set up a Takeaway/ Delivery Booking Type [VIDEO]
  12. Booking Types - Setting up a Mandatory Pre-Order with Payment booking type
  13. Booking Types - Create a booking type for one date or a certain date range
  14. Booking Types - Setting up a Christmas Booking type [VIDEO]
  15. Booking Types - Adding & Editing Your Booking Types
  16. Booking Types - Type Colour
  17. Booking Types - How/Why do I need to create a Value Per Head?
  18. Booking Types - Birthday Field (DOB)
  19. Booking Types - Removing the duration field on the widget
  20. Booking Types - Picking different time and duration slot intervals
  21. Booking Types - Limiting how far in advance a booking can be made
  22. Booking Types - Setting the number of days before a booking/enquiry can be received
  23. Booking Types - Adding Text to the Enquiry Received Email Message
  24. Booking Types - Adding Text to the Confirmation Email Message
  25. Booking Types - Automated email template examples
  26. Booking Types - How to Setup Automatic Confirmation Texts When Confirming Bookings
  27. Booking Types - How to Setup Automatic Confirmation Emails When Confirming Bookings
  28. Booking Types - How to Setup Automatic Cancellation Emails When Rejecting a Booking/Enquiry
  29. Booking Types - Adding Text to the Cancellation Email Message
  30. Booking Types - Availability - Set the earliest and latest time a booking can be made, per booking type
  31. Booking Types - Availability - Setting same-day booking rules
  32. Booking Types - Availability - Min, max and set durations on bookings
  33. Booking Types - Availability - Min and Max enquiry size
  34. Booking Types - Availability - Setting booking policies
  35. Booking Types - Availability - Copy from Type
  36. Booking Types - Overriding booking types for specific dates
  37. Booking Types - How do I turn off auto-confirm for a day or a few days
  38. Booking Types - Rules dependent on number of guests
  39. Booking Types - Restricting the number of covers that can be booked at certain times
  40. Booking Types - Setting Limit Arrival Rules [VIDEO]
  41. Booking Types - Max number of people allowed to auto-confirm (per booking type)
  42. Booking Types - Allow the system to take as an enquiry if the booking can’t be auto-confirmed
  43. Booking Types - Restrict when bookings that can't be auto-confirmed may be accepted as an enquiry
  44. Booking Types - Cross-sell your venues to the customer
  45. Booking Types - How to add a 'buffer' on auto-confirm bookings & when using the Find Areas tool
  46. Booking Types - Choosing what capacity Auto-confirm bookings should use to place bookings
  47. Booking Types - Areas for this Booking Type
  48. Booking Types - Setting a hierarchy of tables & zones for bookings to be auto-confirmed into
  49. Booking Types - Setting up Auto-confirm for a particular date/event
  50. Booking Types - Customer Payments - Authenticating customers' card details on auto-confirm bookings
  51. Booking Types - Customer Payments - Taking deposits/payment on auto-confirm bookings
  52. Booking Types - How to take a Payment or Authentication at point of booking [VIDEO]
  53. Booking Types - Allowing customers to select a package when making an enquiry/booking
  54. Booking Types - Allowing customers to pre-order from a menu at the point of booking/making an enquiry
  55. Booking Types - How to take Pre-orders at point of booking [VIDEO]
  56. Booking Types - How to limit the changes customers may make to their booking
  57. Booking Types - Booking Prompts
  58. Booking Types - Close bookings for a specific booking type
  59. Booking Types - Deleting a booking type
  60. NHS Track & Trace - how to take contact details

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