For Collins Pre-orders customers, when you send out a pre-order link a customer, you can set the system up to automatically send out reminder emails to them. This can be set up to remind them 45, 30, 21, 14, 10, 7, 3 and1 day before their booking.
To set this up, go to:
>Scroll down to Pre-Order Reminders
>Tick which reminder you would like to send out
You can also leave a customised message here that will be added to the reminder email.