Collins Pre-orders - Setting Automated Reminder Emails

For Collins Pre-orders customers, when you send out a pre-order link a customer, you can set the system up to automatically send out reminder emails to them. This can be set up to remind them 45, 30, 21, 14, 10, 7, 3 and1 day before their booking. 

To set this up, go to:
>Settings
>Venues
>Pre-orders
>Scroll down to Pre-Order Reminders
>Tick which reminder you would like to send out

You can also leave a customised message here that will be added to the reminder email.

 

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