Collins Pre Orders - Dietary Requirements and Allergies [What your customer sees]

Within your Pre-Order settings, you have the ability to determine what each item is suitable for in regards to an allergy or a dietary requirement. You can even provide alternatives, should you be able to accommodate them in your dishes.

This means that when a customer orders from your menus, they will see an allergy abbreviation key at the top of the page.

And under each items name, the Allergies/Dietary Requirements that are listed as associated with that item will be in brackets

When customer then selects 'Add Dietary Requirements', they will have the option of selecting a type of Diet, or from the Allergies list

And when they select a Diet Type, all items that are not suitable to that Diet Type will disappear from the list and the abbreviation will be highlighted underneath the item name

In this example, I have chosen Vegetarian as a Diet Type

The same will happen when a customer selects an allergy from the list,.If alternatives are available, they will be highlighted of this under the item name

In this example, I have selected 'Milk' as an allergy. The Veggie Pie has milk in it, which should make it disappear from the list, but I can see that there are alternatives available.


When the item is then selected, the alternatives stated will pop up for the customer to choose from

This will then be added to their emails, and be sent back into your Collins system. Dietary Requirements, Allergies and alernatives will all be visible in your pre-order reports, function sheets and run sheets.


If no items on the menu match the dietary requirement(s) that the customer has selected, there will be a message to make them aware of this.

 

Please note, if dietary requirements and allergens have not been set up in your admin, the message will not show.



Excellent Extra Features

  1. Collins and Soda integration
  2. Collins Docs - Attaching Files/documents to bookings in Collins
  3. Collins Pre-Orders Video - How To
  4. Explaining Pre-Order tab updates
  5. Collins Pre Orders - Dietary Requirements and Allergies [What your customer sees]
  6. Collins Pre-Orders - Adding Diet Types, Allergies and Extra Settings to your items
  7. Collins Pre-Orders - Can my customers edit their order?
  8. Extra Feature : Collins Pre-Orders (How To Video)
  9. Collins Pre-Orders - How to Setup Guide
  10. Collins Pre-Orders - How to Add Set Menu/Fixed Price Menu Orders Manually
  11. Collins Pre-Orders - Setting Automated Reminder Emails
  12. Collins Pre-Orders - How to Send a Menu
  13. Collins Pre-Orders - Copying Over Items/Menus from Venue Group to Individual Venues
  14. Collins Pre-Orders - Canapes - Multiplying one set menu/selection by a set number
  15. Collins Pre-Orders - Ordering on behalf of someone else.
  16. Collins Pre-Orders - Payment Options
  17. Collins Pre Orders - Take both a deposit and a pre-order payment for auto-confirm bookings
  18. Collins Pre-Orders - Adding payment for pre-orders
  19. Collins Pre-Orders - Can I set a cut off date for Pre-orders to be made?
  20. Collins Pre-Orders - Sending Multiple Menus
  21. Collins Pre-Orders - Deleting a Pre-order
  22. Collins Pre-Orders - Downloading the 'Food Sheet'
  23. Collins Pre-Orders - Kitchen Sheet
  24. Collins Pre-Orders - Managing Your Place Cards
  25. Collins Pre-Orders - Printing / Adding a Logo to your Place Cards
  26. Collins Pre Orders - Make menus available 'while booking' or 'when booking is confirmed'
  27. Collins Pre-Orders - Applying multi-buy Discounts on your menu items
  28. Collins Pre-Orders - Applying a discount to a Menu
  29. Collins Pre-Orders - Setting Minimum and Maximum order limits
  30. Collins Pre-Orders - Dietary Requirements/Allergies
  31. Collins Pre Orders - FAQ's
  32. Extra Feature : Collins Pay (How To Video)
  33. Collins Pay - How To
  34. Collins Pay - Can I be notified by email when a customer makes a payment/authenticates a card?
  35. Collins Pay - Adding Payment/Authentication templates
  36. Collins Pay - Setting Automated Reminder Emails
  37. Collins Pay - Avoiding Fraud Disputes
  38. Collins Pay - 3D Secure
  39. Collins Pay - Postcode Validation
  40. Collins Pay - Where can I view my Customer Payments?
  41. Collins Pay - How Do I Refund a Customer?
  42. Collins Pay - Where Can I View All Refunds?
  43. Authentication v Authorisation - What's the Difference?
  44. Collins Pay & Card Authentication FAQs
  45. Card Authentication - How To
  46. Is Collins Pay and Authentication Compliant and Secure
  47. Extra Feature : Collins Mail (How To Video)
  48. Collins Mail - FAQs
  49. Collins Mail - How To Setup an 'Out of Office' Automated Reply
  50. Collins Mail - Sorting the order of New Messages
  51. Collins LiveWait FAQs
  52. Collins LiveWait - How do I add someone to the wait list?
  53. Collins LiveWait - Texts Explained
  54. Collins Live Wait - Training Video
  55. Auto Double Confirm - Set Up
  56. Auto Double Confirm - Texts and Diary/Floorplan Usage

Feedback and Knowledge Base