Collins Pre-Orders - Dietary Requirements and Allergies [What your customer sees]

Within your Pre-Order settings, you have the ability to determine what each item is suitable for in regards to an allergy or a dietary requirement. You can even provide alternatives, should you be able to accommodate them in your dishes.

This means that when a customer orders from your menus, they will see an allergy abbreviation key at the top of the page.

And under each item name, the Allergies/Dietary Requirements that are listed as associated with that item will be in brackets:

> When the customer then selects 'Add Dietary Requirements', they will have the option of selecting a type of Diet, or from the Allergies list:

> And when they select a Diet Type, all items that are not suitable to that Diet Type will have the abbreviation highlighted underneath the item name.

In this example, I have chosen Vegetarian as a Diet Type:


> And when an Allergen is selected, all items that have that allergen assigned will be shaded out and the allergen highlighted:

In the below example, I have chosen Nuts as an allergen:

> If alternatives are available, they will be highlighted under the item name.

In this example, I have selected 'Milk' as an allergy. The Leek Pie has milk in it, which should make it disappear from the list, but I can see that there are alternatives available.


When the item is then selected, the alternatives stated will pop up for the customer to choose from:


> This will then be added to their emails, and be sent back into your Collins system. Dietary Requirements, Allergies and alternatives will all be visible in your pre-order reports, function sheets and run sheets.

> If no items on the menu match the dietary requirement(s) that the customer has selected, there will be a message to make them aware of this.


Please note, if dietary requirements and allergens have not been set up in your admin, the message will not show.

Extra Features - Collins Pre-orders

  1. Collins Pre-Orders - How to setup pre-order items and menus
  2. Collins Pre-Orders - Adding Diet Types, Allergies and Extra Settings to your items
  3. Collins Pre-Orders - How to add your pre-order items [VIDEO]
  4. Collins Pre-Orders - How to create your pre-order menus [VIDEO]
  5. Collins Pre-Orders - Copying Over Items/Menus from Venue Group to Individual Venues
  6. Collins Pre-Orders - Setting Automated Reminder Emails
  7. Collins Pre-Orders - How to manually add pre-orders to a booking/ enquiry [VIDEO]
  8. Collins Pre-Orders - How to Send a Pre-order Menu
  9. Collins Pre-Orders - Sending a Pre-order Menu [VIDEO]
  10. Collins Pre-Orders - Sending Multiple Menus
  11. Collins Pre-Orders - Dietary Requirements and Allergies [What your customer sees]
  12. Collins Pre-Orders - Dietary Requirements/Allergies [How to add]
  13. Collins Pre-Orders - How to Add Set Menu/Fixed Price Menu Orders Manually
  14. Collins Pre-orders - Fixed Price Menu Messages
  15. Collins Pre-Orders - Canapes - Multiplying one set menu/selection by a set number
  16. Collins Pre-Orders - Ordering on behalf of someone else
  17. Collins Pre-Orders - Can my customers edit their order?
  18. Collins Pre-Orders - Payment Options
  19. Collins Pre-Orders - Adding payment for pre-orders
  20. Collins Pre-Orders - Setting a cut off date for Pre-orders to be made
  21. Collins Pre-Orders - Reopening completed orders
  22. Collins Pre-Orders - Deleting a Pre-order
  23. Collins Pre-Orders - Downloading the 'Food Sheet'
  24. Collins Pre-Orders - Kitchen Sheet
  25. Collins Pre-Orders - Managing Your Place Cards
  26. Collins Pre-Orders - Printing / Adding a Logo to your Place Cards
  27. Collins Pre-Orders - Make menus available 'while booking' or 'when booking is confirmed'
  28. Collins Pre-Orders - Taking payments for pre-orders at the point of booking
  29. Collins Pre-Orders - Take both a deposit and a pre-order payment for auto-confirm bookings
  30. Collins Pre-Orders - Applying multi-buy Discounts on your menu items
  31. Collins Pre-Orders - Applying a discount to a Menu
  32. Collins Pre-Orders - Setting Minimum and Maximum order limits
  33. Collins Pre-Orders - FAQ's

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