Collins Pay - Adding Payment/Authentication templates

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You can set up payment and authentication request templates to quickly insert into the email sent out when you add a  Request Payment / Request Authentication. This is a great time-saver tool as you won't have to write out the same message each time you request a payment or authentication. The template will be added on to the already existing message that Collins generates.

To add templates, go to:

> Settings
> Venues
> Select venue
> Payments
> Payment Request Messages
> Tick 'Use cutom payment request messages'
> Add Another
> Create as many templates as necessary by selecting 'Add Another'

  
  • You can hyperlink text by highlighting the word/sentence. This will bring up a pop-up toolbar of options > select '#' > enter the URL > select the 'tick' to confirm. Useful for linking to your full T&Cs, should they be on a webpage somewhere else.
  • You can use the arrows to re-order the templates and the red 'X' to remove any templates  
> SAVE  

  

Please note: For groups with more than 1 venue, you can create Payment Request Templates in your Venue Group - Follow this guide.

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