How Do I Clear My Browser History/Cache?

Cookies, which are files created by websites you’ve visited, and your browser’s cache, which helps pages load faster, make it easier for you to browse the web. These can however, affect the running of Collins sometimes, so we would always recommend clearing these once in a while to ensure Collins is running correctly.

Clearing your browser’s cache and cookies means that some website settings (like usernames and passwords) will be deleted and some sites might appear to be a little slower because all of the images have to be loaded again.

Here is how you clear/remove them in the four main browsers:


  • Open Chrome.
  • On your browser toolbar, click More More.
  • Point to More tools, and then click Clear browsing data.
  • In the "Clear browsing data" box, click the checkboxes for Cookies and other site and plug-in data and Cached images and files.
  • Use the menu at the top to select the amount of data that you want to delete. Choose beginning of time to delete everything.
  • Click Clear browsing data.

Internet Explorer.

  • IE 8: From the Tools menu choose Internet Options.
  • IE 9: In the upper right corner, click the small gear icon (to the right of the star icon) and choose Internet Options
  • On the General tab, under Browsing history, click Delete.
  • Un-check the Preserve Favorites website data box.
  • Check the Temporary Internet files, Cookies, and History boxes.
  • The Form data, Passwords, and inPrivate Filtering data boxes may be left un-checked. You can check them to delete this data if you so choose.
  • Click Delete.
  • When finished, click OK to return to your Internet Explorer window.
  • Close the Internet Explorer window and reopen.


  • From the History menu, select Clear Recent History.
  • If the menu bar is hidden, press Alt to make it visible.
  • From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  • Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
  • Click Clear Now.
  • Exit/quit all browser windows and re-open the browser.


Safari 8

  • From the Safari menu, select Clear History and Website Data....
  • Select the desired time range, and then click Clear History.
  • Go to Safari > Quit Safari or press Command-Q to exit the browser completely.
  • Safari 7 and below
  • From the Safari menu, select Reset Safari....
  • Select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data includes both cookies and cache.
  • Go to Safari > Quit Safari or press Command-Q to exit the browser completely.
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