Collins Pre-Orders - Setting a cut off date for Pre-orders to be made

When sending out a Menu to the lead booker using Collins Pre-orders (Tutorial guide here) there is a ‘Close pre-orders on’ box which automatically defaults to 5 days before the booking date. If you would prefer the cut off date to default to a different amount of days before the booking date, you can set this up in your admin. To do this go to:

  • Settings >Venues
  • Choose Your venue
  • Pre-Orders tab on the left-hand side
  • Add the number of days in the Pre-order settings under Close Pre-orders
  • Make sure to SAVE the page  

  

If you would like to amend the defaulted date, you can change this to the preferred cut off day within the enquiry i.e. 2 days before the booking date.

  


If a cut off date has been set for a pre-order, the customer will be notified of this in the original pre-order email:

  

Once the date has passed, the links will become inactive and the customer will not be able to submit any more orders. Thus prompting the customer to contact your team directly.

If the date has passed and you’re happy to reopen the link follow this easy guide to reopen the Pre-order Menu link

Extra Features - Collins Pre-orders

  1. Collins Pre-Orders - How to setup pre-order items and menus
  2. Collins Pre-Orders - Adding Diet Types, Allergies and Extra Settings to your items
  3. Collins Pre-Orders - How to add your pre-order items [VIDEO]
  4. Collins Pre-Orders - How to create your pre-order menus [VIDEO]
  5. Collins Pre-Orders - Copying Over Items/Menus from Venue Group to Individual Venues
  6. Collins Pre-Orders - Setting Automated Reminder Emails
  7. Collins Pre-Orders - How to manually add pre-orders to a booking/ enquiry [VIDEO]
  8. Collins Pre-Orders - How to Send a Pre-order Menu
  9. Collins Pre-Orders - Sending a Pre-order Menu [VIDEO]
  10. Collins Pre-Orders - Sending Multiple Menus
  11. Collins Pre-Orders - Dietary Requirements and Allergies [What your customer sees]
  12. Collins Pre-Orders - Dietary Requirements/Allergies [How to add]
  13. Collins Pre-Orders - How to Add Set Menu/Fixed Price Menu Orders Manually
  14. Collins Pre-orders - Fixed Price Menu Messages
  15. Collins Pre-Orders - Canapes - Multiplying one set menu/selection by a set number
  16. Collins Pre-Orders - Ordering on behalf of someone else
  17. Collins Pre-Orders - Can my customers edit their order?
  18. Collins Pre-Orders - Payment Options
  19. Collins Pre-Orders - Adding payment for pre-orders
  20. Collins Pre-Orders - Setting a cut off date for Pre-orders to be made
  21. Collins Pre-Orders - Reopening completed orders
  22. Collins Pre-Orders - Deleting a Pre-order
  23. Collins Pre-Orders - Downloading the 'Food Sheet'
  24. Collins Pre-Orders - Kitchen Sheet
  25. Collins Pre-Orders - Managing Your Place Cards
  26. Collins Pre-Orders - Printing / Adding a Logo to your Place Cards
  27. Collins Pre-Orders - Make menus available 'while booking' or 'when booking is confirmed'
  28. Collins Pre-Orders - Taking payments for pre-orders at the point of booking
  29. Collins Pre-Orders - Take both a deposit and a pre-order payment for auto-confirm bookings
  30. Collins Pre-Orders - Applying multi-buy Discounts on your menu items
  31. Collins Pre-Orders - Applying a discount to a Menu
  32. Collins Pre-Orders - Setting Minimum and Maximum order limits
  33. Collins Pre-Orders - FAQ's

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