Diary/Run sheet - Information that is automatically included in the Customised Run Sheet

When downloading the Customised Run Sheet from the Diary/Run Sheet page, the below attributes are ticked by default:

  • Unassigned - Any bookings that don't have a table assigned to them

  • Guestlist - Any bookings that have been marked as 'Guestlist'

  • Phone

  • Reference - DMN reference code which can be searched for in Collins and is in the guests' confirmation email

  • Source - Showing where this booking/enquiry has come from (e.g Own Website)

  • Run sheet Notes - Notes the team have inputted into Collins about the booking

  • Pre-Orders - Pre-Orders the team have added to the booking

  • Payments - Deposits/Authentications and payment notes that have been added to the booking

  • Customer Requests - Anything the customer has mentioned in the 'Special Requests' section when making a booking. This can be anything from allergies to high chair requirements

Using the tick boxes, you can personalise your Customised Runsheet to include what you need and remove what isn't relevant when operating in your service.

  
You can also pre-set some default options within your Settings, so the team doesn't have to tick/untick boxes on the day. See our guide here on how to action.
  


Diary, Floorplan & Run Sheet FAQs

  1. TRAINING VIDEOS - your Diary/Floorplan pages
  2. Diary/Floorplan/Run sheet - Top Navigation Panel
  3. Diary/Floorplan/Run sheet - Changing the Date
  4. Diary/Floorplan/Run sheet - Using the 'Add Booking' button to quickly add bookings straight into the diary
  5. Diary/Floorplan/Runsheet - How to add a walk-in [VIDEO]
  6. Diary/Floorplan/Runsheet - How to add a booking during service [VIDEO]
  7. Diary/Floorplan/Run sheet - Where will I be warned that I am exceeding a Limit Arrivals rule?
  8. Diary/Floorplan/Run sheet - Restricting Users from adding bookings outside of the Booking Type rules
  9. Diary/Floorplan/Run sheet - Setting a default time & managing your walk ins.
  10. Diary/Floorplan/Run sheet - Setting a default duration to quickly add bookings
  11. Diary/Floorplan/Run sheet - Add Bookings to tables using the Find Areas tool
  12. Diary/Floorplan/Run sheet - How to create a Wait List
  13. Diary/Floorplan/Run sheet - Make it mandatory to assign a table(s) to all bookings & enquiries
  14. Diary/Floorplan/Run sheet - Booking Prompts
  15. Diary/Floorplan/Run sheet - Adding run sheet notes when you're taking a booking
  16. Diary/Floorplan/Run sheet - Adding notes for the day
  17. Diary/Floorplan/Run sheet - Check-in counter
  18. Diary/Floorplan/Run Sheet - Waiter Slips/In-Service Print Outs
  19. Diary/Floorplan/Run sheet - How to uncheck a guest if they have been accidentally checked-in
  20. Diary/Floorplan - ‘Add Booking’ in the Diary/Floorplan - What Fields can be auto-filled by Collins
  21. Diary/Floorplan - Warning(s) when adding bookings
  22. Diary/Floorplan - Warning Indicators in Collins
  23. Diary/Floorplan - Using the 'More' icon to show which limits have been exceeded
  24. Diary/Floorplan - 'Space Optimiser' feature [VIDEO]
  25. Diary/Floorplan - Check in Panel - What each section means
  26. Diary/Floorplan - Booking Type Colours
  27. Diary/Floorplan - Check In Panel - Open Enquiries and Finished Bookings
  28. Diary/Floorplan - Check in Panel - Filter option
  29. Diary/Floorplan - ​Check in Panel - What do the notification icons mean?
  30. Diary/Floorplan - Automatically mark bookings as left when the booking is finished
  31. Diary/Floorplan - Checking in a booking and the expanded booking details panel
  32. Diary/Floorplan - Checking in early/late bookings in live service
  33. Diary/Floorplan - Booking Stages
  34. Diary/Floorplan - How to Record a 'No Show'
  35. Diary/Floor plan - ‘Running Late’ Buttons on the Booking Bar
  36. Diary/Run sheet - 'Download/Print’ - Customised Run Sheet (PDF & Excel)
  37. Diary/Run sheet - Information that is automatically included in the Customised Run Sheet
  38. Diary/Run sheet - ‘Download/Print’ - Short Run Sheet
  39. Diary/Run sheet - ‘Download/Print’ - Guestlist PDF and Excel
  40. Diary/Run sheet - ‘Download/Print’ - Place Cards
  41. Diary/Run sheet - 'Download/Print' - Kitchen Sheet
  42. Diary/Run sheet - ‘Download/Print’ - Reservation Labels
  43. Diary - How to move/add bookings to Tables/Areas in your Diary
  44. Diary - ‘Options’ explained
  45. Diary - The numbers in bold at the top of the diary page
  46. Diary - Fifteen minute warning within the Diary
  47. Diary - A chronological list of all the bookings for the day
  48. Diary - New/Open Enquiries and Unassigned rows in the grid
  49. Diary - Using your Diary - Your Table List and Capacities
  50. Diary - Warnings in your Diary
  51. Diary - Why can't I see my daily diary view?
  52. Floorplan - How to switch between multiple floorplans
  53. Floorplan - Allocating tables using the floorplan
  54. Floorplan - Dragging and dropping a booking into a table
  55. Floorplan - Different coloured outlines on Tables
  56. Floorplan - Booking Progress Bar
  57. Floorplan - Table Activity for the day
  58. Floorplan - Moving bookings around in the Table Activity Section
  59. Floorplan - Adding a booking directly into a Table
  60. Floorplan - Quickly adding a booking to multiple tables in the Floorplan
  61. Run Sheet - Explanation of the Run Sheet and how to use during service [VIDEO]
  62. Run sheet - What is the 'Run Sheet' section and how do I use it?
  63. Run Sheet - Sorting the Run Sheet alphabetically
  64. Guest List - Managing your Guest List in Collins

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