At the top left hand corner of the Enquiries page, you will see that there is a purple 'NEW ENQUIRY' button.
Click on this to bring up a blank enquiry page where you will need to fill in the customer details and enquiry details.
Fill out the details and click 'SAVE' to save this as an In Progress enquiry. If the customer has booked with you before, for ease you can add their first name/last name, email address or phone number in the 'Find a Customer' field at the bottom left and the system will find the customers details for you.
Please be aware, it is mandatory to add at least a ‘First Name’ when adding in enquiries