Venue Group - Pre-Orders

Similar to the ‘venue’ level, pre-orders can also be added to a group. This is particularly useful if your estate of venues offer the same items/menus. Any item or package you would like to make available for customers to pre-order should be added in this section.    

> Settings > Venue Group > Pre-orders Tab


Click “Add Another”


You should add the ‘Name’ of the item, the ‘Type’, the ‘Subtype’ (if a food option), the ‘Price’ and finally the ‘Description’.  Remember to click SAVE when done.

Please note The item name should be kept brief. Any descriptive elements should be placed in the ‘description’ section mainly because if using the place card function, problems with sizing will arise if using long title descriptions in the ‘Name’ section.

You can move the items around to change the order using the Drag and Drop function:


You can also add diet types, allergies and extra settings to each pre-order item. Please see our how-to guide here.

Within the individual venue settings, choose ‘Use items from venue group’

These options will then display on a drop-down menu in your Pre-order section and can be added manually to each booking/enquiry and paid for using the payment section (if using Collins Pay).


If interested in using the bolt-on Collins Pre-Orders, to create your Menus in the system which customers can place their orders through, please refer to the video for all the details.

To activate Collins Pre-Order, please contact Chris, our Collins Account Manager on

Feedback and Knowledge Base