Knowledge Base
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Extra Features - Collins Pay →
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Extra Features - Collins Pre-orders →
- Collins Pre-Orders - How to setup pre-order items and menus
- Collins Pre-Orders - Adding Diet Types, Allergies and Extra Settings to your items
- Collins Pre-Orders - How to add your pre-order items [VIDEO]
- Collins Pre-Orders - How to create your pre-order menus [VIDEO]
- Collins Pre-Orders - Copying Over Items/Menus from Venue Group to Individual Venues
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Extra Features - Collins Mail →
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Extra Features - Collins LiveWait/ADC/Docs/Call →
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Collins Training Webinars →
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Latest News & Changes in Collins →
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Show me how to quickly.. →
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Training Videos - Using Collins →
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Training Videos - Venue Settings →
- A full set up run through - all you need to know about your settings [VIDEO]
- How to set up your Collins system for Enquiries only [VIDEO]
- How to set up an Auto-Confirm Booking Type [VIDEO]
- How to set up an Enquiry Only Booking Type [VIDEO]
- How to set up your Booking Types using the templates [VIDEO]
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Settings - Booking Types FAQs →
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Settings - Tables/Areas FAQs →
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Settings - Floor plan, Opening Times, Unavailable Dates, Pre-Orders & Labels FAQs →
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Settings - Emails & Texts, Invoicing and Booking Set Up Requirements FAQs →
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Settings - Venue Group →
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Using Collins for Marketing and Promotion →
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API, Integration & booking URL Information →
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Widget V1 Information →
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Widget V2 Information →
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Enquiries Page FAQs →
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Diary, Floorplan & Run Sheet FAQs →
- TRAINING VIDEOS - your Diary/Floorplan pages
- Diary/Floorplan/Run sheet - Top Navigation Panel
- Diary/Floorplan/Run sheet - Changing the Date
- Diary/Floorplan/Run sheet - Using the 'Add Booking' button to quickly add bookings straight into the diary
- Diary/Floorplan/Runsheet - How to add a walk-in [VIDEO]
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Reports & Customer Database FAQs →
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Adding and Managing your Users →
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Tonic - Selling & Listing Ticketed Events →
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Troubleshooting →
- Troubleshooting - How Do I Clear My Browser History/Cache?
- Troubleshooting - How to clear your browser history/cache [VIDEO]
- Troubleshooting - Having issues with the system on a specific device
- Troubleshooting - If you think Collins is down, not loading or working as usual? - Troubleshooting Tips to action
- Troubleshooting - How to take a screenshot of the Console
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All articles →