Diary, Floorplan & Run Sheet FAQs

  1. Diary/Floorplan/Run sheet - Top Navigation Panel

  2. Diary/Floorplan/Run sheet - Changing the Date

  3. Diary/Floorplan/Run sheet - Using the 'Add Booking' button to quickly add bookings straight into the diary

  4. Diary/Floorplan/Run sheet - Add a booking (video)

  5. Diary/Floorplan/Run sheet - Add a walk-in (video)

  6. Diary/Floorplan/Run sheet - Restricting Users from adding bookings outside of the Booking Type rules

  7. Diary/Floorplan/Run sheet - Setting a default time & managing your walk ins.

  8. Diary/Floorplan/Run sheet - Setting a default duration to quickly add bookings

  9. Diary/Floorplan/Run sheet - How to create a Wait List

  10. Diary/Floorplan/Run sheet - Add Bookings to tables using the Find Areas tool

  11. Diary/Floorplan/Run sheet - Booking Prompts

  12. Diary/Floorplan/Run sheet - Adding run sheet notes when you're taking a booking

  13. Diary/Floorplan/Run sheet - Adding notes for the day

  14. Diary/Floorplan - Booking Type Colours

  15. Diary/Floorplan/Run Sheet - Waiter Slips / In-Service Print Outs

  16. Diary/Floorplan - ‘Add Booking’ in the Diary/Floorplan - What Fields can be auto-filled by Collins

  17. Diary/Floorplan - Warning(s) when adding bookings

  18. Diary/Floorplan - Using the 'More' icon to show which limits have been exceeded

  19. Diary/Floorplan - What is 'Space Optimiser' and what does it do?

  20. Diary/Floorplan - Check in Panel - What each section means

  21. Diary/Floorplan - Check In Panel - Open Enquiries and Finished Bookings

  22. Diary/Floorplan - Check in Panel - How to filter this

  23. Diary/Floorplan - ​Check in Panel - What do the notification icons mean?

  24. Diary/Floorplan - Checking in a booking and the expanded booking details panel

  25. Diary/Floorplan - Checking in early/late bookings in live service

  26. Diary/Floorplan - Booking Stages

  27. Diary/Floorplan - How to Record a 'No Show'

  28. Diary/Run sheet - 'Download/Print’ - Customised Run Sheet (PDF & Excel)

  29. Diary/Run sheet - What information is automatically included in my Customised Run Sheet?

  30. Diary/Run sheet - ‘Download/Print’ - Short Run Sheet

  31. Diary/Run sheet - ‘Download/Print’ - Guestlist

  32. Diary/Run sheet - ‘Download/Print’ - Place Cards

  33. Diary/Run sheet - ‘Download/Print’ - Reservation Labels

  34. Diary - How to move/add bookings to Tables/Areas in your Diary

  35. Diary - ‘Options’ explained

  36. Diary - Displaying your Zones in the Diary

  37. Diary - What do the numbers in bold at the top of the diary mean?

  38. Diary - Fifteen minute warning within the Diary

  39. Diary - How do I see a chronological list of all my bookings for the day?

  40. Diary - Using your Diary - Your Table List and Capacities

  41. Diary - New/Open Enquiries and Unassigned rows in the grid

  42. Diary - Warnings in your Diary

  43. Floorplan - How to switch between multiple floorplans

  44. Floorplan - Allocating tables using the floorplan

  45. Floorplan - What does the orange outline on tables mean?

  46. Floorplan - What do the different coloured outlines on Tables indicate?

  47. Floorplan - Booking Progress Bar

  48. Floorplan - Table Activity for the day.

  49. Floorplan - Moving bookings around in the Table Activity Section

  50. Floorplan - Adding a booking directly into a Table

  51. Floorplan - Quickly adding a booking to multiple tables in the Floorplan

  52. Run sheet - What is the 'Run Sheet' section and how do I use it?

  53. Run Sheet - Sorting the Run Sheet alphabetically

  54. Guest List - Managing your Guest List in Collins

  55. I've accidently checked in a booking and marked them as 'arrived'. Can I uncheck the booking?

  56. Why can't I see my daily diary view?

  57. Warning Indicators in Collins

  58. Where will I be warned that I am exceeding a Limit Arrivals rule?

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