Diary, Floorplan & Run Sheet FAQs

  1. TRAINING VIDEOS - your Diary/Floorplan pages

  2. Diary/Floorplan/Run sheet - Top Navigation Panel

  3. Diary/Floorplan/Run sheet - Changing the Date

  4. Diary/Floorplan/Run sheet - Using the 'Add Booking' button to quickly add bookings straight into the diary

  5. Diary/Floorplan/Run sheet - Add a booking [VIDEO]

  6. Diary/Floorplan/Run sheet - Add a walk-in [VIDEO]

  7. Diary/Floorplan/Run sheet - Where will I be warned that I am exceeding a Limit Arrivals rule?

  8. Diary/Floorplan/Run sheet - Restricting Users from adding bookings outside of the Booking Type rules

  9. Diary/Floorplan/Run sheet - Setting a default time & managing your walk ins.

  10. Diary/Floorplan/Run sheet - Setting a default duration to quickly add bookings

  11. Diary/Floorplan/Run sheet - How to create a Wait List

  12. Diary/Floorplan/Run sheet - Add Bookings to tables using the Find Areas tool

  13. Diary/Floorplan/Run sheet - Make it mandatory to assign a table(s) to all bookings & enquiries

  14. Diary/Floorplan/Run sheet - Booking Prompts

  15. Diary/Floorplan/Run sheet - Adding run sheet notes when you're taking a booking

  16. Diary/Floorplan/Run sheet - Adding notes for the day

  17. Diary/Floorplan/Run Sheet - Waiter Slips / In-Service Print Outs

  18. Diary/Floorplan/Run sheet - How to uncheck a guest if they have been accidentally checked-in

  19. Diary/Floorplan - ‘Add Booking’ in the Diary/Floorplan - What Fields can be auto-filled by Collins

  20. Diary/Floorplan - Warning(s) when adding bookings

  21. Diary/Floorplan - Warning Indicators in Collins

  22. Diary/Floorplan - Using the 'More' icon to show which limits have been exceeded

  23. Diary/Floorplan - 'Space Optimiser' feature [VIDEO]

  24. Diary/Floorplan - Check in Panel - What each section means

  25. Diary/Floorplan - Booking Type Colours

  26. Diary/Floorplan - Check In Panel - Open Enquiries and Finished Bookings

  27. Diary/Floorplan - Check in Panel - Filter option

  28. Diary/Floorplan - ​Check in Panel - What do the notification icons mean?

  29. Diary/Floorplan - Automatically mark bookings as left when the booking is finished

  30. Diary/Floorplan - Checking in a booking and the expanded booking details panel

  31. Diary/Floorplan - Checking in early/late bookings in live service

  32. Diary/Floorplan - Booking Stages

  33. Diary/Floorplan - How to Record a 'No Show'

  34. Diary/Floor plan- ‘Running Late’ Buttons on the Booking Bar

  35. Diary/Run sheet - 'Download/Print’ - Customised Run Sheet (PDF & Excel)

  36. Diary/Run sheet - Information that is automatically included in the Customised Run Sheet

  37. Diary/Run sheet - ‘Download/Print’ - Short Run Sheet

  38. Diary/Run sheet - ‘Download/Print’ - Guestlist PDF and Excel

  39. Diary/Run sheet - ‘Download/Print’ - Place Cards

  40. Diary/Run sheet - 'Download/Print' - Kitchen Sheet

  41. Diary/Run sheet - ‘Download/Print’ - Reservation Labels

  42. Diary - How to move/add bookings to Tables/Areas in your Diary

  43. Diary - ‘Options’ explained

  44. Diary - The numbers in bold at the top of the diary page

  45. Diary - Fifteen minute warning within the Diary

  46. Diary - A chronological list of all the bookings for the day

  47. Diary - New/Open Enquiries and Unassigned rows in the grid

  48. Diary - Using your Diary - Your Table List and Capacities

  49. Diary - Warnings in your Diary

  50. Diary - Why can't I see my daily diary view?

  51. Floorplan - How to switch between multiple floorplans

  52. Floorplan - Allocating tables using the floorplan

  53. Floor plan- Dragging and dropping a booking into a table

  54. Floorplan - Different coloured outlines on Tables

  55. Floorplan - Booking Progress Bar

  56. Floorplan - Table Activity for the day

  57. Floorplan - Moving bookings around in the Table Activity Section

  58. Floorplan - Adding a booking directly into a Table

  59. Floorplan - Quickly adding a booking to multiple tables in the Floorplan

  60. Run Sheet - Explanation of the Run Sheet and how to use during service [VIDEO]

  61. Run sheet - What is the 'Run Sheet' section and how do I use it?

  62. Run Sheet - Sorting the Run Sheet alphabetically

  63. Guest List - Managing your Guest List in Collins

Feedback and Knowledge Base