Enquiries Page FAQs
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Collins Dashboard - Overview
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Collins Dashboard - Internal team notifications
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Enquiries Page - Sorting enquiries & bookings
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Enquiries Page - Enquiry List
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Enquiries Page - Booking Status Explained
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Enquiries Page - What does it mean to 'Take' an enquiry?
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Enquiries Page - How do I manually add a new enquiry?
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Enquiries Page - Assigned to me/Assigned to anyone
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Enquiries Page - Search Bar
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Enquiries Page - Filtering enquiries & bookings
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Enquiries Page - Downloading Large Enquiry Data Downloads
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Enquiries Page - CSV Download
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Enquiries Page - What is the 'Download' button for?
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Enquiries Page - Finding out which bookings were a 'No Show'
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Enquiries Page - Find a current booking/enquiry
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Enquiries Page - Find a colleague's 'In Progress' enquiries
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Enquiries Page - Notification Centre Explained
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Enquiries Page - Keeping your Notification Centre up to date
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Enquiries Page - Email bounced notification
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Enquiries Page - Where do I see any 'Special Requests' a customer made when making an auto-confirm booking?
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Enquiries Page - How can I see my Confirmed bookings?
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Enquiries Page - Sent Messages
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Enquiries Page - Change History
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Within a Booking/Enquiry - Customer Details
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Within a Booking/Enquiry - Why can’t I save this booking?
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Within a Booking/Enquiry - Can I manually enter a booking in 1 minute intervals? I.e. 19:04
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Within a Booking/Enquiry - Why can I only see the booking details and not the customer details for this booking?
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Within a Booking/Enquiry - Marking enquires as over the phone/from email/from a third party
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Within a Booking/Enquiry - Tag a booking with a Source (3rd Party, Over The Phone, From Email etc...)
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Within a Booking/Enquiry - Booking Details
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Within a Booking/Enquiry - Default Duration
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Within a Booking/Enquiry - Additional Details
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Within a Booking/Enquiry - Commission Box
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Within a Booking/Enquiry - Set Up Requirements
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Within a Booking/Enquiry - Assign to Areas
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Within a Booking/Enquiry - Area Search/Smart Space Finder
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Within a Booking/Enquiry - Adding internal or run sheet notes to a booking
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Within a Booking/Enquiry - Adding packages/pre-orders & minimum spends to a booking
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Within a Booking/Enquiry - Allocating a seat number to your customer orders
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Within a Booking/Enquiry - Recording payments made outside the system
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Within a Booking/Enquiry - Invoice/VAT Receipt
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Within a Booking/Enquiry - Sending emails to your customers
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Within a Booking/Enquiry - Sending attachments in emails
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Within a Booking/Enquiry - How do I stop the follow-up email being sent to an individual booking
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Within a Booking/Enquiry - Booking History
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Within a Booking/Enquiry - Create a run sheet (function sheet) for one booking
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Within a Booking/Enquiry - PRINT button (function sheets)
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Within a Booking/Enquiry - How do I sort the pre orders on my function sheet by course?
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Within a Booking Enquiry - Formatting your Pre-orders on your Function Sheet
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Within a Booking/Enquiry - Duplicating/copying a booking
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Within a Booking/ Enquiry- Adding Bookings to Multiple Dates
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Within a Booking/Enquiry - Sections explained
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Within a Booking/Enquiry - Compiling and Sending a Contract
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Within a Booking/Enquiry - PRINT Button/Function Sheet (Dietary Requirements and Order Comments)
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Within a Booking/Enquiry - The importance of using Labels
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Within a Booking/Enquiry - Set yourself a reminder
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Within a Booking/Enquiry - Adding an Actual Spend/Guest Amount after the booking has taken place
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Within a Booking/Enquiry - Find a Customer
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Within a Booking/Enquiry - Customer Profile
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Within a Booking/Enquiry - Has the customer signed up to your newsletter?