All articles

  1. 1) Adding/Editing Booking Types & Setting Their Rules

  2. 1) How to log in & set up for the day

  3. 10) Using the Reports section

  4. 2) Managing enquiries, emailing customers, filtering enquiries & understanding your Notification centre

  5. 2) Setting up your walk-in durations

  6. 3) Setting up your diary and table capacities

  7. 3) Working your floorplan [Preparing for service]

  8. 4) Setting/Editing your opening times

  9. 4) Working your floorplan [Live Service]

  10. 5) Closing dates on your booking widget

  11. 5) Working your Diary & Downloading Run Sheets

  12. 6) Blocking Tables Off For Users & Adding Pre Order Items

  13. 6) Filtering your enquiries

  14. 7) Downloading your customer data

  15. 7) Setting Up Booking/Customer Labels

  16. 8) Downloading your booking data

  17. 8) How to draw your floorplan

  18. 9) Reporting - Venue Overview Screen

  19. 9) Setting up your Emails/Message Templates & Attachment Bank

  20. Adding google analytics tracking code to the booking widget

  21. Am I able to see what changes a user made on a certain date?

  22. API / Integration website

  23. Attachments are not opening on the customer’s side

  24. Authentication v Authorisation - What's the Difference?

  25. Automated Reports - Venue Group and Venue Level.

  26. Booking Set Up requirements

  27. Booking Types - Adding & Editing Your Booking Types

  28. Booking Types - Adding Text to the Cancellation Email Message

  29. Booking Types - Adding Text to the Confirmation Email Message

  30. Booking Types - Adding Text to the Enquiry Received Email Message

  31. Booking Types - Allowing customers to pre-order from a menu at the point of booking/making an enquiry

  32. Booking Types - Allowing customers to select a package when making an enquiry/booking

  33. Booking Types - Areas for this Booking Type

  34. Booking Types - Authenticating customers' card details on auto-confirm bookings

  35. Booking Types - Automating your Confirmation Email for Enquiries [not auto-confirm bookings] - Video

  36. Booking Types - Availability - Min and Max enquiry size

  37. Booking Types - Availability - Min, max and set durations on bookings

  38. Booking Types - Availability - Set the earliest and latest time a booking can be made, per booking type

  39. Booking Types - Availability - Setting booking policies

  40. Booking Types - Availability - Setting same-day booking rules

  41. Booking Types - Close bookings for a specific booking type

  42. Booking Types - Create a booking type for one date or a certain date range

  43. Booking Types - Cross-sell your venues to the customer

  44. Booking Types - Deleting a booking type

  45. Booking Types - How do I remove the duration field on the widget?

  46. Booking Types - How do I set the system to take as an enquiry if I can’t auto-confirm?

  47. Booking Types - How do I turn off auto-confirm for a day or a few days

  48. Booking Types - How to add a 'buffer' on auto-confirm bookings

  49. Booking Types - How to limit the changes customers may make to their booking

  50. Booking Types - How to Setup Automatic Cancellation Emails When Rejecting a Booking/Enquiry

  51. Booking Types - How to Setup Automatic Confirmation Emails When Confirming Bookings

  52. Booking Types - How/Why do I need to create a Value Per Head?

  53. Booking Types - Limiting how far in advance a booking can be made

  54. Booking Types - Making the Birthday field mandatory

  55. Booking Types - Max number of people allowed to auto-confirm (per booking type)

  56. Booking Types - Overriding booking types for specific dates

  57. Booking Types - Picking different time slot intervals

  58. Booking Types - Pre-set the duration on the booking widget based on the group size

  59. Booking Types - Restricting the number of covers that can be booked at certain times

  60. Booking Types - Setting a hierachy of tables & zones for bookings to be auto-confirmed into

  61. Booking types - Setting the number of days before a booking/enquiry can be received

  62. Booking Types - Setting up a Booking Type that is not Visible to Customers to Book

  63. Booking Types - Setting up a Guest list booking type

  64. Booking Types - Setting up a Private Hire booking type

  65. Booking Types - Setting up an auto-confirm only booking type

  66. Booking Types - Setting up an enquiry only booking type

  67. Booking Types - Setting up Auto-confirm for a particular date/event

  68. Booking Types - Setting up auto-confirm for Smaller Bookings Within a Booking Type

  69. Booking Types - Setting which tables can be auto confirmed into

  70. Booking Types - Shut Enquiries but not bookings

  71. Booking Types - Taking deposits on auto-confirm bookings

  72. Booking Types - What are the colours underneath the type name?

  73. Card Authentication - How To

  74. Christmas - Make Collins Work For You!

  75. Close Areas - How to stop an area from being automatically booked

  76. Collins Dashboard - Internal team notifications

  77. Collins Dashboard - Overview

  78. Collins Live Wait - Training Video

  79. Collins LiveWait - How do I add someone to the wait list?

  80. Collins LiveWait - Texts Explained

  81. Collins LiveWait FAQs

  82. Collins Mail - FAQs

  83. Collins Mail - How To Setup an 'Out of Office' Automated Reply

  84. Collins Mail - Sorting the order of New Messages

  85. Collins Pay & Card Authentication FAQs

  86. Collins Pay - 3D Secure

  87. Collins Pay - Adding Payment/Authentication templates

  88. Collins Pay - Avoiding Fraud Disputes

  89. Collins Pay - Can I be notified by email when a customer makes a payment/authenticates a card?

  90. Collins Pay - How Do I Refund a Customer?

  91. Collins Pay - How To

  92. Collins Pay - Post Code Validation

  93. Collins Pay - Refunding a customer when they have a new bank card

  94. Collins Pay - Setting Automated Reminder Emails

  95. Collins Pay - Where Can I View All Refunds?

  96. Collins Pay - Where can I view my Customer Payments?

  97. Collins Pre Orders - Adding Diet Types, Allergies and Extra Settings to your items

  98. Collins Pre Orders - Can I set a cut off date for Pre-orders to be made?

  99. Collins Pre Orders - Can my customers edit their order?

  100. Collins Pre Orders - Canapes - Multiplying one set menu/selection by a set number

  101. Collins Pre Orders - Copying Over Items/Menus from Venue Group to Individual Venues

  102. Collins Pre Orders - Deleting a 'Received Order'

  103. Collins Pre Orders - Dietary Requirements and Allergies [What your customer sees]

  104. Collins Pre Orders - Dietary Requirements/Allergies

  105. Collins Pre Orders - Downloading the 'Food Sheet'

  106. Collins Pre Orders - FAQ's

  107. Collins Pre Orders - How to Send a Menu

  108. Collins Pre Orders - How to Setup Guide

  109. Collins Pre Orders - Kitchen Sheet

  110. Collins Pre Orders - Make menus available 'while booking' or 'when booking is confirmed'

  111. Collins Pre Orders - Managing Your Place Cards

  112. Collins Pre Orders - Ordering on behalf of someone else.

  113. Collins Pre Orders - Payment Options

  114. Collins Pre Orders - Printing / Adding a Logo to your Place Cards

  115. Collins Pre Orders - Sending Multiple Menus

  116. Collins Pre Orders - Take both a deposit and a pre-order payment for auto-confirm bookings

  117. Collins Pre-Orders - Adding payment for pre-orders

  118. Collins Pre-orders - Applying a discount to a Menu

  119. Collins Pre-orders - Applying multi-buy Discounts on your menu items

  120. Collins Pre-orders - Setting Minimum and Maximum order limits

  121. Collins Pre-Orders Updates

  122. Collins seems really slow today

  123. Collins Spec Sheet

  124. Collins Supported Browsers

  125. Collins Top Tips

  126. Collins Update 02/06/2017 - Three New Improvements

  127. Collins Update 03/05/2017 - Collins Webinars

  128. Collins Update 06/09/2017 - NEW: Collins Pre-Order Version 2

  129. Collins Update 07/03/2017 - New Feature - The Collins Smart Space Finder!

  130. Collins Update 09/11/2017 - 4 New Features & NYE

  131. Collins Update 13/03/2017 - New Floorplan Tweaks

  132. Collins Update 15/02/2017 - Source Reports and Improvements to Enquiry Management

  133. Collins Update 19/10/2017 - Halloween Help & Webinar Training

  134. Collins Update 20/01/2017 - Walk-ins Report and Moving Bookings on the Floor Plan

  135. Collins Update 20/06/2017 - NEW Invoicing/Receipt Feature + 6 Improvements

  136. Collins Update 21/02/2017 - Important Collins Pay Update

  137. Collins Update 22/03/2017 - Run Sheet & Function Sheet Improvements

  138. Collins Update 25/05/2017 - New Waiter Slip Feature and a Guest List Improvement

  139. Collins Update 30/03/2017 - Improvements to auto-confirm rules and the Close Areas section

  140. Collins Update 31/07/2017 - NEW bolt on - Collins LiveWait

  141. Collins Updates 06/09/2016 - Collins Pre-orders and more accurate reporting

  142. Collins Updates 10/11/2016 - Postcodes when using Collins Pay

  143. Collins Updates 12/01/2017 - Monthly View Filter and Customer Requests

  144. Collins Updates 13/09/2016 - Collins Pre-orders improvements

  145. Collins Updates 18/10/2016 - Additional reporting functionality

  146. Collins Updates 18/11/2016 - Automatic cancellation emails

  147. Collins Updates 20/09/2016 - New notifications and longer time-slot intervals

  148. Collins Updates 23/08/2016 - New user permissions

  149. Collins Updates 26/10/2016 - Check-in list and Help section

  150. Collins Updates 30/11/2016 - Automated reports & pre-orders

  151. Collins Webinars - Booking Types Explained

  152. Collins Webinars - Booking Types Explained

  153. Collins Webinars - Collins Mail - How to send emails, where you will receive replies and setting up templates

  154. Collins Webinars - Collins Pre Orders - Admin / Place Cards / Function Sheets

  155. Collins Webinars - Information and Registration Page

  156. Collins Webinars - Managing your enquiries page and working on an enquiry

  157. Collins Webinars - Prepping for and using Collins in Live Service

  158. Collins Webinars - Prepping for Service & Using Collins in Live Service (Floorplan)

  159. Collins Webinars - Using Collins Pay & Authentication

  160. Collins Webinars - Using Collins Pay & Authentication

  161. Collins Webinars - Working The Diary Page

  162. Collins Webinars - Working your Diary Page

  163. Collins Webinars - Your Enquiries Page Explained

  164. Collins Webinars - Your Reports section explained

  165. Creating Hyperlinks within Collins

  166. Customer Database - How do I download the details of all customers who have given marketing permission?

  167. Customer Database - How to add a New Customer

  168. Customer is unable to access the Menus, can I reopen the Pre-order link?

  169. Customer Payments - Customer is saying they have been charged twice. How do I check this?

  170. Dashboard - Collins doesn’t appear to be working as usual, is there something happening?

  171. Dashboard - Stop bookings coming in during service?

  172. Diary - Displaying your Zones in the Diary

  173. Diary - Fifteen minute warning within the Diary

  174. Diary - How do I see a chronological list of all my bookings for the day?

  175. Diary - How to move/add bookings to Tables/Areas in your Diary

  176. Diary - New/Open Enquiries and Unassigned rows in the grid

  177. Diary - Stop Auto-confirm bookings being placed on certain Tables/Areas

  178. Diary - Using your Diary - Your Table List and Capacities

  179. Diary - Warnings in your Diary

  180. Diary - What do the numbers in bold at the top of the diary mean?

  181. Diary - ‘Options’ explained

  182. Diary/Floorplan - Booking Type Colours

  183. Diary/Floorplan - Check in Panel - How to filter this

  184. Diary/Floorplan - Check In Panel - Open Enquiries and Finished Bookings

  185. Diary/Floorplan - Check in Panel - What each section means

  186. Diary/Floorplan - Checking in a booking and the expanded booking details panel

  187. Diary/Floorplan - Checking in early/late bookings in live service

  188. Diary/Floorplan - How to Record a 'No Show'

  189. Diary/Floorplan - Un-check someone in

  190. Diary/Floorplan - Using the 'More' icon to show which limits have been exceeded

  191. Diary/Floorplan - Warning(s) when adding bookings

  192. Diary/Floorplan - What is 'Space Optimiser' and what does it do?

  193. Diary/Floorplan - ​Check in Panel - What do the notification icons mean?

  194. Diary/Floorplan - ‘Add Booking’ in the Diary/Floorplan - What Fields can be auto-filled by Collins

  195. Diary/Floorplan/Run sheet - Add a booking

  196. Diary/Floorplan/Run sheet - Add a Walk-In

  197. Diary/Floorplan/Run sheet - Add Bookings to tables using the Find Areas tool

  198. Diary/Floorplan/Run sheet - Adding notes for the day

  199. Diary/Floorplan/Run sheet - Adding run sheet notes when you're taking a booking

  200. Diary/Floorplan/Run sheet - Changing the Date

  201. Diary/Floorplan/Run sheet - How to create a Wait List

  202. Diary/Floorplan/Run sheet - Setting a default duration to quickly add bookings

  203. Diary/Floorplan/Run sheet - Setting a default time & managing your walk ins.

  204. Diary/Floorplan/Run sheet - Top Navigation Panel

  205. Diary/Floorplan/Run sheet - Using the 'Add Booking' button to quickly add bookings straight into the diary

  206. Diary/Floorplan/Run Sheet - Waiter Slips / In-Service Print Outs

  207. Diary/Run sheet - 'Download/Print’ - Customised Run Sheet (PDF & Excel)

  208. Diary/Run sheet - Download a Run Sheet

  209. Diary/Run sheet - What information is automatically included in my Customised Run Sheet?

  210. Diary/Run sheet - ‘Download/Print’ - Guestlist

  211. Diary/Run sheet - ‘Download/Print’ - Place Cards

  212. Diary/Run sheet - ‘Download/Print’ - Reservation Labels

  213. Diary/Run sheet - ‘Download/Print’ - Short Run Sheet

  214. Downloading Large Enquiry Data Downloads

  215. Emails & Texts - Add a logo to your emails

  216. Emails & Texts - Adding a new email template/message and attachments

  217. Emails & Texts - Booking notifications

  218. Emails & Texts - disable the 'cancel booking' button in customer emails

  219. Emails & Texts - Editing an email template/message

  220. Emails & Texts - Including yourself in all emails & checking your email history

  221. Emails & Texts - My Emails Aren't Delivering. Why? Update Your Settings

  222. Emails & Texts - remove 'Hi customer' on emails

  223. Emails & Texts - Sending SMS messages

  224. Emails & Texts - Set the name and address your emails come from

  225. Emails & Texts - Set your follow-up emails to go out 1 or 2 days after the booking

  226. Emails & Texts - Setting up SMS

  227. Emails & Texts - Setting up SMS templates

  228. Emails & Texts - Setting up your SMS name

  229. Emails & Texts - Setting your automatic booking reminder email

  230. Emails & Texts - Setting your automatic follow-up (leave a review) email

  231. Emails & Texts - Uploading attachments to your email attachment bank

  232. Enquiries - 'Our Enquiries Seem to Have Disappeared!' - Assigned to me/Assigned to Anyone

  233. Enquiries - How do I find cancelled bookings for a certain date?

  234. Enquiries - I Cannot Seem To Find A Booking In Collins?

  235. Enquiries Page - Assigned to me/Assigned to anyone

  236. Enquiries Page - Booking Status Explained

  237. Enquiries Page - Change History

  238. Enquiries Page - Email bounced notification

  239. Enquiries Page - Enquiry List

  240. Enquiries Page - Filtering enquiries & bookings

  241. Enquiries Page - Find a colleague's 'In Progress' enquiries

  242. Enquiries Page - Find a current booking/enquiry

  243. Enquiries Page - Finding out which bookings were a 'No Show'

  244. Enquiries Page - How can I see my Confirmed bookings?

  245. Enquiries Page - How do I manually add a new enquiry?

  246. Enquiries Page - Keeping your Notification Centre up to date

  247. Enquiries Page - Notification Centre Explained

  248. Enquiries Page - Search Bar

  249. Enquiries Page - Sent Messages

  250. Enquiries Page - Sorting enquiries & bookings

  251. Enquiries Page - What does it mean to 'Take' an enquiry?

  252. Enquiries Page - What is the 'Download' button for?

  253. Enquiries Page - Where do I see any 'Special Requests' a customer made when making an auto-confirm booking?

  254. Enquiry and Customer Data Downloads

  255. Explaining Pre-Order tab updates

  256. Extra Feature : Collins Mail (How To Video)

  257. Extra Feature : Collins Pay (How To Video)

  258. Extra Feature : Collins Pre Orders (How To Video)

  259. Facebook Widget Set Up

  260. Filtering the Customers section

  261. Floorplan - Adding a booking directly into a Table

  262. Floorplan - Allocating tables using the floorplan

  263. Floorplan - Booking Progress Bar

  264. Floorplan - How to switch between multiple floorplans

  265. Floorplan - Move bookings around in the floorplan

  266. Floorplan - Moving bookings around in the Table Activity Section

  267. Floorplan - Quickly adding a booking to multiple tables in the Floorplan

  268. Floorplan - Table Activity for the day.

  269. Floorplan - What do the different coloured outlines on Tables indicate?

  270. Floorplan - What does the orange outline on tables mean?

  271. Floorplans - Drawing your floorplan

  272. Forgotten your password?

  273. Guest List - Managing your Guest List in Collins

  274. Having issues with the system on a specific device

  275. How can I see what permissions my Users have for my venue?

  276. How Do I Clear My Browser History/Cache?

  277. How do I reset my password?

  278. How do I respond to a review?

  279. How do I unauthenticate a card?

  280. How do I update my User Name?

  281. How to add users to your system

  282. How to automatically inform the customer which table/area they have booked

  283. How to download customer's emails

  284. How to Raise a Ticket

  285. I Can’t Move Bookings Around Properly

  286. I Can’t See ‘Venue Group’ in My Settings?

  287. I have updated a Users permissions but this hasn't changed for the User

  288. I've accidently checked in a booking and marked them as 'arrived'. Can I uncheck the booking?

  289. Invoicing - Setting Up Invoicing Details Per Venue

  290. Is Collins Pay and Authentication Compliant and Secure

  291. It is saying I do not have permissions to access the Venue Group page

  292. It says 'User couldn’t be added' when I'm trying to add someone to my user list

  293. It Says: “This Booking Is Out of Date. Refresh”

  294. It won't let me assign a table even though I have entered the table in Tables/Areas

  295. I’m trying to add items to my menus but they’re not appearing in the Pre Orders drop down list

  296. I’ve added another ‘Booking Type’ but it’s not appearing on the widget on our DesignMyNight page?

  297. I’ve Set Up Customer Payments To Automatically Take a Deposit at the Point of Booking But it’s Not Working

  298. Labels - Adding/editing booking action labels

  299. Labels - Adding/editing customer labels

  300. Labels - Setting up No Show and Cancellation Labels

  301. Labels and Colours - Booking Type Labels

  302. Listing & selling tickets

  303. My account name has changed?

  304. My emails to customers keep bouncing! What can I do so they deliver?

  305. Need to create a user password?

  306. Offers - Setting up offers

  307. Our confirmation emails are not being received!

  308. Pre Orders - Adding/editing packages and pre-orders

  309. Pre Orders - How do I add my menus to the system?

  310. Previous Improvement Emails

  311. Promoting Your Event on DesignMyNight (Collins Partners)

  312. Removing users from your Collins system.

  313. Reports - Bank Transfers

  314. Reports - Booking Type Breakdown

  315. Reports - Customer Payments

  316. Reports - Filtering by Zone in Monthly Overview

  317. Reports - How can I print a list of bookings for the coming week?

  318. Reports - How is the 'Forecast' calculated?

  319. Reports - Source Breakdown

  320. Reports - Status Breakdown and User Performance Reports

  321. Reports - Venue Availability Report: How full are we?

  322. Reports - Walk in Report

  323. Reports - Week's Pre-Orders Report

  324. Reports - Weekly and Monthly Overview

  325. Reports - What does Booking Velocity show?

  326. Reports - What does the Pre-order Summary and Pre-orders list show?

  327. Restricted User Permission Settings

  328. Run Sheet - Sorting the Run Sheet alphabetically

  329. Run sheet - What is the 'Run Sheet' section and how do I use it?

  330. Running Collins on your iPad/Tablet

  331. Saving Progress

  332. See previous bookings from a customer

  333. Setting up a custom source to display in Collins

  334. So you think Collins is down, not loading or not working as usual?

  335. Someone has left the company and we want to change the Collins user account to another name. How do we do this?

  336. Tables/Areas - Adding new tables

  337. Tables/Areas - Adding/editing zones

  338. Tables/Areas - Allow multiple groups to be confirmed into one Table/Area

  339. Tables/Areas - Assigning a table/area to a zone

  340. Tables/Areas - Bookable From / Until

  341. Tables/Areas - Changing the Table Order

  342. Tables/Areas - Editing table names and capacities

  343. Tables/Areas - How To Set Up a Guest List Area

  344. Tables/Areas - Joined Tables/Areas

  345. Tables/Areas - Multiple groups into one area - Adding a group buffer

  346. Tables/Areas - Overriding your Table rules

  347. Tables/Areas - Overview

  348. Tables/Areas - Setting the min and maximum number of people that can be auto confirmed into an area

  349. Tables/Areas - Setting/editing table capacities

  350. Tables/Areas - Updating & Changing Tables

  351. The time on my Diary view does not start on the hour

  352. Trouble shooting - Collins is running slow for me

  353. Trouble shooting - Collins not working as usual?

  354. Trouble shooting - I need help with Collins

  355. Trouble shooting - unable to see all bookings/enquiries?

  356. Unavailable Dates - How to shut the booking widget if you are full or closed

  357. Unavailable Dates - How to stop or add a cut-off for any same-day bookings being made

  358. Unavailable Dates - Stop taking bookings in your back-end admin on a particular date

  359. Updating your DesignMyNight venue page

  360. User Account - How to update your password

  361. User permissions explained and how to change them

  362. Using Collins for Marketing and Promotion

  363. Venue Group - Adding/editing sources

  364. Venue Group - Booking Custom Field

  365. Venue Group - Booking Set Up Requirements

  366. Venue Group - Emails

  367. Venue Group - Facebook Widgets

  368. Venue Group - Group Details

  369. Venue Group - Invoicing

  370. Venue Group - Labels

  371. Venue Group - Payments

  372. Venue Group - Pre-Orders

  373. Venue Group - Reports

  374. Venue Group - Setting up Booking Types

  375. Warning Indicators in Collins

  376. What is the DMN Reference Number and Where Can I find it?

  377. When entering their card details, a customer has received an incorrect postcode message but they’re saying it’s correct. What do we do?

  378. Where can I add users, I do not have this option in Settings?

  379. Why can't I see my daily diary view?

  380. Widget - Bespoke newsletter opt in on the widget

  381. Widget - Can I hide the ‘Until’ field on the Booking Form?

  382. Widget - Codes

  383. Widget - I am receiving emails into my system meant for another of our venues

  384. Widget - It doesn't appear to work correctly or doesn't look as it should do

  385. Widget - LiveWait Code

  386. Widget - Mandatory Fields

  387. Within a Booking Enquiry - Formatting your Pre-orders on your Function Sheet

  388. Within a Booking/Enquiry - I need to unlock a table but I'm unable to do so

  389. Within a Booking/Enquiry - Adding an Actual Spend/Guest Amount after the booking has taken place

  390. Within a Booking/Enquiry - Adding internal or run sheet notes to a booking

  391. Within a Booking/Enquiry - Adding packages/pre-orders & minimum spends to a booking

  392. Within a Booking/Enquiry - Additional Details

  393. Within a Booking/Enquiry - Allocating a seat number to your customer orders

  394. Within a Booking/Enquiry - Area Search/Smart Space Finder

  395. Within a Booking/Enquiry - Assign to Areas

  396. Within a Booking/Enquiry - Booking Details

  397. Within a Booking/Enquiry - Booking History

  398. Within a Booking/Enquiry - Can I manually enter a booking in 1 minute intervals? I.e. 19:04

  399. Within a Booking/Enquiry - Create a run sheet (function sheet) for one booking

  400. Within a Booking/Enquiry - Customer Details

  401. Within a Booking/Enquiry - Customer Profile

  402. Within a Booking/Enquiry - Default Duration

  403. Within a Booking/Enquiry - Duplicating/copying a booking

  404. Within a Booking/Enquiry - Find a Customer

  405. Within a Booking/Enquiry - Has the customer signed up to your newsletter?

  406. Within a Booking/Enquiry - How do I sort the pre orders on my function sheet by course?

  407. Within a Booking/Enquiry - How do I stop the follow-up email being sent to an individual booking

  408. Within a Booking/Enquiry - Invoice/VAT Receipt

  409. Within a Booking/Enquiry - Marking enquires as over the phone/from email/from a third party

  410. Within a Booking/Enquiry - PRINT button (function sheets)

  411. Within a Booking/Enquiry - PRINT Button/Function Sheet (dietary requirements)

  412. Within a Booking/Enquiry - Recording payments made outside the system

  413. Within a Booking/Enquiry - sections explained

  414. Within a Booking/Enquiry - Sending attachments in emails

  415. Within a Booking/Enquiry - Sending emails to your customers

  416. Within a Booking/Enquiry - Set Up Requirements

  417. Within a Booking/Enquiry - Set yourself a reminder

  418. Within a Booking/Enquiry - Tag a booking with a Source (3rd Party, Over The Phone, From Email etc...)

  419. Within a Booking/Enquiry - the importance of using Booking Action Labels

  420. Within a Booking/Enquiry - Why can I only see the booking details and not the customer details for this booking?

  421. Within a Booking/Enquiry - Why can’t I save this booking?

  422. Zonal API FAQs

  423. Zonal Integration FAQs

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