The Collins Dashboard is your landing screen when logging on to Collins for the day. It is there to give you a snapshot of what's happening in your venue(s) on today's date. Once in the system, you can navigate back to your Dashboard, by clicking on Collins in the top left-hand corner.
Here is what each section is all about:
> Your Enquiries
These results have been extracted from your Notification centre, which is located in your Enquiries page. They will show you how many follow-ups you have set for today, how many in-progress enquiries you have and how many new messages are waiting for you (if you're a Collins Mail client). It will also give you a quick overview of enquiries that need to be actioned; Untaken enquiries, new enquiries that are older than 2 hours and any enquiries for today's date.
If a colleague or team member has mentioned you in internal chat within a booking, this is where you will be notified of this. See here for full details on internal chat within Collins.
> Notes about today
If a member of your team made a note about today's date in the Floorplan/Diary/Runsheet, they will appear in the centre of your Dashboard:
> Today's Bookings
Taken from your Monthly and Weekly Overview reports, this allows you to quickly see what your Morning, Afternoon and Evening are looking like, as well as seeing how many covers are coming in for each of your booking types.
> Close Bookings
This enables you to quickly close off bookings for today's date without having to go into your settings. If you need to re-open them shortly after, you can do so in the same section by clicking on the green RE-OPEN button.
> Need Help?
Unsure on how to do something in Collins? Search for keywords here and you will get access to our vast database of help articles.
> Service Status
If there is anything that is affecting Collins and our Support Team are aware of it, we will post this update in the Service Status section for you to be in the know. You would be able to click on the hyperlink to be taken to the Status page, where you can get more details and subscribe for future updates.
> Latest Collins Updates
When we have new features in Collins, this is where we will update you.
> Latest from Collins CollegePulled from our Knowledgebase, these are the most recent articles that our Support Team have published to help you with using your Collins Software