Diary/Floorplan/Run sheet - How to uncheck a guest if they have been accidentally checked-in
If you are using the Diary or Floor plan view to check people in, you'll need to bring up the left-hand side check-in panel by clicking the people icon at the top of your grid view.
> Within the check-in list click on the booking to bring up an expanded panel to the right with more booking details
> You will see that there is a ‘Check-in’ section with three boxes (as below), the field to the left shows the number of covers the booking has been made for, the second is your 'No Show' button and the third box is to enter in the actual number of guests that arrived
> To un-check the booking - select 'Uncheck Guest' from the drop-down menu in the third 'Actual Guests' box
> The booking will go back to 'not arrived' and will reappear in the Bookings list.
If using the Interactive Run sheet view, once you've checked in the booking, the Guests field will display the Guests vs Actual Guests - see screenshot below.
Click on this to bring up a drop-down list to choose 'Uncheck Guest'