When checking guests in on your Diary/Floorplan - you will notice there are different icons next to the guests’ name. Here is what each of them means:
Lightning Bolt: This booking was auto-confirmed.
Pencil: This booking has run sheet notes associated with it. When you hover over the pencil icon, the run sheet notes will appear, so you don't have to expand the booking panel to see them.
Speech Marks: The customer has put something in the 'Special Requests' field when enquiring/making a booking. When you hover over the icon, the special requests will appear, so you don’t have to expand the booking panel to see them.
Company: This booking has a company name associated with it. By hovering over the briefcase icon you will be able to see the company name that has been written in the company box.
Shopping Trolley: This booking has pre-orders added. Hover over to see how many pre-orders have been added.
Credit Card: This booking has either a payment or an authentication added to it. Hover over to see if this is an authentication or a payment, and how many of each have been made.
Ticked box: This booking has been double confirmed.