Floorplan - Allocating tables using the floorplan

To allocate a booking to a table within the Floorplan, go to Floorplan tab (third in the top bar). If you have multiple venues, select the Venue within the check-in list using the drop-down arrow next to the venue name.

To allocate tables or change tables for a customer:

  • Find the customer's name in the left-hand Check-in list

  • There will be a button with the Table number/name the booking is placed in or if they haven't been placed into a table yet this will display an arrow icon

  • Click on the button > this will now display 'Done'    

  • If they are already assigned a table this will go purple within the floorplan > to change the table to another one, simply click on the table they are in to deselect it (the purple will disappear) and then select the table you want to put them in (you can select multiple tables, turning them purple)  

  • When happy with your selection, click the 'Done' button within the check-in list and it will save the selection.

  

To drag and drop:

You can also move a booking by dragging and dropping it from the check-in list to the table. Simply click and hold the booking and drag it to move it to a new table.

NOTE: All changes made in the visual Floorplan are reflected in the Diary and Runsheet views automatically. And vice versa.

Watch this video for more information on how to use the floorplan in live service.   

 

Diary, Floorplan & Run Sheet FAQs

  1. TRAINING VIDEOS - your Diary/Floorplan pages
  2. Diary/Floorplan/Run sheet - Top Navigation Panel
  3. Diary/Floorplan/Run sheet - Changing the Date
  4. Diary/Floorplan/Run sheet - Using the 'Add Booking' button to quickly add bookings straight into the diary
  5. Diary/Floorplan/Runsheet - How to add a walk-in [VIDEO]
  6. Diary/Floorplan/Runsheet - How to add a booking during service [VIDEO]
  7. Diary/Floorplan/Run sheet - Where will I be warned that I am exceeding a Limit Arrivals rule?
  8. Diary/Floorplan/Run sheet - Restricting Users from adding bookings outside of the Booking Type rules
  9. Diary/Floorplan/Run sheet - Setting a default time & managing your walk ins.
  10. Diary/Floorplan/Run sheet - Setting a default duration to quickly add bookings
  11. Diary/Floorplan/Run sheet - Add Bookings to tables using the Find Areas tool
  12. Diary/Floorplan/Run sheet - How to create a Wait List
  13. Diary/Floorplan/Run sheet - Make it mandatory to assign a table(s) to all bookings & enquiries
  14. Diary/Floorplan/Run sheet - Booking Prompts
  15. Diary/Floorplan/Run sheet - Adding run sheet notes when you're taking a booking
  16. Diary/Floorplan/Run sheet - Adding notes for the day
  17. Diary/Floorplan/Run sheet - Check-in counter
  18. Diary/Floorplan/Run Sheet - Waiter Slips/In-Service Print Outs
  19. Diary/Floorplan/Run sheet - How to uncheck a guest if they have been accidentally checked-in
  20. Diary/Floorplan - ‘Add Booking’ in the Diary/Floorplan - What Fields can be auto-filled by Collins
  21. Diary/Floorplan - Warning(s) when adding bookings
  22. Diary/Floorplan - Warning Indicators in Collins
  23. Diary/Floorplan - Using the 'More' icon to show which limits have been exceeded
  24. Diary/Floorplan - 'Space Optimiser' feature [VIDEO]
  25. Diary/Floorplan - Check in Panel - What each section means
  26. Diary/Floorplan - Booking Type Colours
  27. Diary/Floorplan - Check In Panel - Open Enquiries and Finished Bookings
  28. Diary/Floorplan - Check in Panel - Filter option
  29. Diary/Floorplan - ​Check in Panel - What do the notification icons mean?
  30. Diary/Floorplan - Automatically mark bookings as left when the booking is finished
  31. Diary/Floorplan - Checking in a booking and the expanded booking details panel
  32. Diary/Floorplan - Checking in early/late bookings in live service
  33. Diary/Floorplan - Booking Stages
  34. Diary/Floorplan - How to Record a 'No Show'
  35. Diary/Floor plan - ‘Running Late’ Buttons on the Booking Bar
  36. Diary/Run sheet - 'Download/Print’ - Customised Run Sheet (PDF & Excel)
  37. Diary/Run sheet - Information that is automatically included in the Customised Run Sheet
  38. Diary/Run sheet - ‘Download/Print’ - Short Run Sheet
  39. Diary/Run sheet - ‘Download/Print’ - Guestlist PDF and Excel
  40. Diary/Run sheet - ‘Download/Print’ - Place Cards
  41. Diary/Run sheet - 'Download/Print' - Kitchen Sheet
  42. Diary/Run sheet - ‘Download/Print’ - Reservation Labels
  43. Diary - How to move/add bookings to Tables/Areas in your Diary
  44. Diary - ‘Options’ explained
  45. Diary - The numbers in bold at the top of the diary page
  46. Diary - Fifteen minute warning within the Diary
  47. Diary - A chronological list of all the bookings for the day
  48. Diary - New/Open Enquiries and Unassigned rows in the grid
  49. Diary - Using your Diary - Your Table List and Capacities
  50. Diary - Warnings in your Diary
  51. Diary - Why can't I see my daily diary view?
  52. Floorplan - How to switch between multiple floorplans
  53. Floorplan - Allocating tables using the floorplan
  54. Floorplan - Dragging and dropping a booking into a table
  55. Floorplan - Different coloured outlines on Tables
  56. Floorplan - Booking Progress Bar
  57. Floorplan - Table Activity for the day
  58. Floorplan - Moving bookings around in the Table Activity Section
  59. Floorplan - Adding a booking directly into a Table
  60. Floorplan - Quickly adding a booking to multiple tables in the Floorplan
  61. Run Sheet - Explanation of the Run Sheet and how to use during service [VIDEO]
  62. Run sheet - What is the 'Run Sheet' section and how do I use it?
  63. Run Sheet - Sorting the Run Sheet alphabetically
  64. Guest List - Managing your Guest List in Collins

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