Within the booking/enquiry, click on the Notes section.
> "Run sheet notes" is where you can put notes that will appear on the night for the team. Think of this as an "order of play for the night".
They will appear on:
Eg. Canapes to be served from 7 pm with champagne. Buffet to be served from 8 pm. It's a surprise birthday party so grab wife, Sue, at 9 pm to bring in the cake for the birthday boy, Jack.
Run sheet notes can be edited by clicking the pencil icon or re-ordered by clicking the up or down arrows.
> "Internal notes" is where you can make all your notes about the booking that the customer will never see. Think of this as your new pen and paper. The great thing about making all your notes here is, any other member of your team can log in and deal with the booking and see all your notes about it.
The internal notes will not appear in the daily run sheets, diary or floorplan, but can be included in the Function sheet.
USEFUL - In the Internal notes section - is where you can also pass on notes to other members of the team regarding the booking/enquiry - see how to do this here.