If you are looking to filter all enquiries and bookings that have come into Collins (not just the ones that you are assigned to), it's worth making sure that you are Assigned to Anyone before adding any filters.
You can filter your main bookings list down by many factors, simply by clicking on the Add Filter option located just under the search bar in your main enquiries page.
You are able to add multiple filters at the same time to really narrow down your enquiries.
What are the filters?
Assigned to an Area - search for bookings that have/haven't been assigned to a table/area
Assigned to - Internal User of your Collins system and whom a booking may be assigned to
Booking Type - The different booking types that you have
Date - This will be the date that the booking will take place on. Filter by a specific date/date range
Payments pending - Search for any bookings that still have outstanding Authentication or Payment Requests.
Guests - You can filter by different group sizes
Labels - Search by your action labels and auto-confirm bookings
Notifications - Search for any bookings with a Notification i.e. Follow up
Pre-orders complete - If you use our Collins Pre-orders, you can search for any bookings where the customer has completed their pre-order
Pre-orders open - If you use our Collins Pre-orders, you can search for any bookings that have a pre-order menu that is open
Received Date - Search for bookings made on a specific date/date range
Source - Search by your third party bookings or other different sources that your bookings came in from
Status - Filter your bookings by their current status i.e. Confirmed
Status changed - Search for any bookings that changed status i.e. from New to In Progress, on a particular date/date range
Booking falls within - Search for bookings which fall between the times you have selected
Start time - Filter by the time the booking was made for
Venue - If you have multiple venues you can filter the booking for your different venues
Offer - search for any bookings/enquiries where an offer has been selected by the customer
Venue Tags - Search for bookings with specific tags attached
Created by- Filter your bookings/ enquiries by the user who created the booking
You can add a number of filters to really drill down the enquiries list and find exactly what you’re looking for. When adding a filter/filters, a new URL link is created, which you can bookmark or save to bring you straight to a certain search each time.
Once a filter search has been completed, the results can then be downloaded into an excel file by clicking on the ‘Download’ button or for larger files, click the 'Email' button to have them emailed to your user account email address.
To see a video tutorial on filtering enquiries & bookings, please click here.