Labels & colours - Adding/editing customer labels

Customer labels are a great way to track your regular or important customers, by tagging their customer profile.

If you have multiple venues, you can add Customer Labels at a Venue Group level by going to Settings:

  • Venue Group

  • Labels tab on the left-hand side

  • Scroll to Customer Labels

  • Click 'Add Another' and add/edit as you wish

  • Make sure to SAVE the page

If you would like to set up customer labels per venue, go to:

  • Settings

  • Venues > Select the venue

  • Labels & colours tab on the left-hand side

  • Scroll down to "Customer Labels"

  • Tick use Custom labels if you have nothing set up at Venue Group level  

  • Click ADD ANOTHER

  • Some examples of Customer Labels include - Regular Customer, VIP, Owner etc.

  • Make sure to SAVE the page  

    

USEFUL - If you have added labels into your Venue Group settings, you can choose to copy them over to specific venues.

In your Venue Level settings, at the bottom of your existing labels, you will see the option to select 'Copy from Venue Group'. Click this and you will see your Venue Group labels

Select which items you wish to copy to this venue from the drop-down and SAVE the page.  

  

To see a video tutorial on adding/editing customer labels, please click here and watch from 01:58 - 02:55. 


 

Feedback and Knowledge Base