Emails & Texts - Editing an email template/message

Email templates are messages you regularly send out to customers. The majority of these would be different types of T&Cs to add to your emails.

To edit your templates, head to:

  • Settings

  • Venues > Select Venue

  • Emails & Texts tab on the left-hand side

  • Scroll down to Email Messages

  • Find the template you're looking to edit and change the contents in the Message box. If you're looking to add another template, scroll down to the bottom of the list and select 'Add another'

  • Make sure to SAVE the page   

    

Settings - Emails & Texts, Invoicing and Booking Set Up Requirements FAQs

  1. TRAINING VIDEOS - setting up the sections in the below articles
  2. Emails & Texts - Set the name and address your emails come from
  3. Emails & Texts - Booking & Enquiry notifications
  4. Emails & Texts - Add a logo to your emails
  5. Emails & Texts - Including yourself in all emails & checking your email history
  6. Emails & Texts - Setting your automatic booking reminder email
  7. Emails & Texts - Setting your automatic follow-up (leave a review) email
  8. Emails & Texts - Set your follow-up emails to go out 1 or 2 days after the booking
  9. Emails & Texts - Creating Hyperlinks within Collins
  10. Emails & Texts - Remove 'Hi customer name' on emails
  11. Emails & Texts - Automated email template examples
  12. Emails & Texts - Disable the 'cancel booking' button in customer emails
  13. Emails & Texts - Adding a new email template/message and attachments
  14. Emails & Texts - Editing an email template/message
  15. Emails & Texts - My Emails Aren't Delivering. Why? Verify your domain.
  16. Emails & Texts - Setting up SMS
  17. Emails & Texts - Setting up your SMS name
  18. Emails & Texts - Setting up SMS templates
  19. Emails & Texts - Sending SMS messages
  20. Invoicing & contracts - Setting Up Invoicing Details Per Venue
  21. Invoicing & contracts - Setting Up Contract Details Per Venue
  22. Booking Set Up requirements - How to set up
  23. Booking Set Up requirements - How to set up [VIDEO]
  24. Reports - Venue Level Automated reports
  25. Reports - Setting Customised Run Sheet Default Options
  26. Reports - How to set up automated reports [VIDEO]
  27. Changed Rules Notifications - Enabling email notifications for rule updates
  28. Changed Rules Notifications - How to set up [VIDEO]
  29. Reserve with Google - Introduction
  30. Reserve with Google - Manage your Integrations
  31. Reserve with Google - FAQs

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