You can BCC yourself into every email that Collins sends out. To do this, head to:
> Emails & Texts
Put the email you want to receive every email to in the "BCC all emails to (email)" box
If you'd like to check the message history of a particular booking or enquiry, go to the Enquiries tab to find the booking/enquiry.
> Use the Search Bar tool or your Filter tool to search for the enquiry/booking (How to use your Filter Tool)
> Click into the booking/enquiry
> Go to the Messages tab
> There will be a message history of all emails you sent to the customer. If you have Collins Mail, inbound messages will also be organised in this message thread.
Note: no messages can be edited or deleted in this section