Emails & Texts - Including yourself in all emails & checking your email history

You can BCC an email into every email that Collins sends out. To do this, head to:

  • Settings

  • Venues > select the venue

  • Emails & Texts tab on the left-hand side

  • Put the email you want to receive every email to in the "BCC all emails to (email)" field

  • Make sure to SAVE the page  

If you'd like to check the message history of a particular booking or enquiry, go to the Enquiries tab to find the booking/enquiry.

  • Use the Search Bar tool or your Filter tool to search for the enquiry/booking (How to use your Filter Tool)

  • Click into the booking/enquiry

  • Go to the Messages tab

  • There will be a message history of all the emails you sent to the customer. If you have Collins Mail, inbound messages will also be organised in this message thread.


Note: no messages can be edited or deleted in this section

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