Diary/Floorplan - Automatically mark bookings as left when the booking is finished

When working in live service, you can use the check-in panel to manually mark when bookings have arrived, ordered, paid etc and eventually Left - see this guide with more information on booking stages - once a booking is marked as Left this is then moved out of the Bookings list and into Finished Bookings list.

To make sure that all bookings are marked as Left when their booking has finished, you can enable Collins to do this automatically - follow the steps below to enable this feature on your diary/floor plan/runsheet:  

  • Go to Settings

  • Venues > Select your Venue

  • Diary settings tab on the left-hand side

  • See ‘Booking Stage Automation’ section

  • Tick the box ‘Enable’ next to Automated left stage

  • Make sure to SAVE the settings page  

Once this is enabled, Collins will automatically check your bookings out once their booking time has lapsed. You will still be able to check bookings out early manually or adjust their duration should any bookings run over time.


Diary, Floorplan & Run Sheet FAQs

  1. TRAINING VIDEOS - your Diary/Floorplan pages
  2. Diary/Floorplan/Run sheet - Top Navigation Panel
  3. Diary/Floorplan/Run sheet - Changing the Date
  4. Diary/Floorplan/Run sheet - Using the 'Add Booking' button to quickly add bookings straight into the diary
  5. Diary/Floorplan/Runsheet - How to add a walk-in [VIDEO]
  6. Diary/Floorplan/Runsheet - How to add a booking during service [VIDEO]
  7. Diary/Floorplan/Run sheet - Where will I be warned that I am exceeding a Limit Arrivals rule?
  8. Diary/Floorplan/Run sheet - Restricting Users from adding bookings outside of the Booking Type rules
  9. Diary/Floorplan/Run sheet - Setting a default time & managing your walk ins.
  10. Diary/Floorplan/Run sheet - Setting a default duration to quickly add bookings
  11. Diary/Floorplan/Run sheet - Add Bookings to tables using the Find Areas tool
  12. Diary/Floorplan/Run sheet - How to create a Wait List
  13. Diary/Floorplan/Run sheet - Make it mandatory to assign a table(s) to all bookings & enquiries
  14. Diary/Floorplan/Run sheet - Booking Prompts
  15. Diary/Floorplan/Run sheet - Adding run sheet notes when you're taking a booking
  16. Diary/Floorplan/Run sheet - Adding notes for the day
  17. Diary/Floorplan/Run Sheet - Site Information
  18. Diary/Floorplan/Run sheet - Check-in counter
  19. Diary/Floorplan/Run Sheet - Waiter Slips/In-Service Print Outs
  20. Diary/Floorplan/Run sheet - How to uncheck a guest if they have been accidentally checked-in
  21. Diary/Floorplan - ‘Add Booking’ in the Diary/Floorplan - What Fields can be auto-filled by Collins
  22. Diary/Floorplan - Warning(s) when adding bookings
  23. Diary/Floorplan - Warning Indicators in Collins
  24. Diary/Floorplan - Using the 'More' icon to show which limits have been exceeded
  25. Diary/Floorplan - 'Space Optimiser' feature [VIDEO]
  26. Diary/Floorplan - Check in Panel - What each section means
  27. Diary/Floorplan - Booking Type Colours
  28. Diary/Floorplan - Check In Panel - Open Enquiries and Finished Bookings
  29. Diary/Floorplan - Check in Panel - Filter option
  30. Diary/Floorplan - ​Check in Panel - What do the notification icons mean?
  31. Diary/Floorplan - Automatically mark bookings as left when the booking is finished
  32. Diary/Floorplan - Checking in a booking and the expanded booking details panel
  33. Diary/Floorplan - Checking in early/late bookings in live service
  34. Diary/Floorplan - Booking Stages
  35. Diary/Floorplan - How to Record a 'No Show'
  36. Diary/Floor plan - ‘Running Late’ Buttons on the Booking Bar
  37. Diary/Run sheet - 'Download/Print’ - Customised Run Sheet (PDF & Excel)
  38. Diary/Run sheet - Information that is automatically included in the Customised Run Sheet
  39. Diary/Run sheet - ‘Download/Print’ - Short Run Sheet
  40. Diary/Run sheet - ‘Download/Print’ - Guestlist PDF and Excel
  41. Diary/Run sheet - ‘Download/Print’ - Place Cards
  42. Diary/Run sheet - 'Download/Print' - Kitchen Sheet
  43. Diary/Run sheet - ‘Download/Print’ - Reservation Labels
  44. Diary - How to move/add bookings to Tables/Areas in your Diary
  45. Diary - ‘Options’ explained
  46. Diary - The numbers in bold at the top of the diary page
  47. Diary - Fifteen minute warning within the Diary
  48. Diary - A chronological list of all the bookings for the day
  49. Diary - New/Open Enquiries and Unassigned rows in the grid
  50. Diary - Using your Diary - Your Table List and Capacities
  51. Diary - Warnings in your Diary
  52. Diary - Why can't I see my daily diary view?
  53. Floorplan - How to switch between multiple floorplans
  54. Floorplan - Allocating tables using the floorplan
  55. Floorplan - Dragging and dropping a booking into a table
  56. Floorplan - Different coloured outlines on Tables
  57. Floorplan - Booking Progress Bar
  58. Floorplan - Table Activity for the day
  59. Floorplan - Moving bookings around in the Table Activity Section
  60. Floorplan - Adding a booking directly into a Table
  61. Floorplan - Quickly adding a booking to multiple tables in the Floorplan
  62. Run Sheet - Explanation of the Run Sheet and how to use during service [VIDEO]
  63. Run sheet - What is the 'Run Sheet' section and how do I use it?
  64. Run Sheet - Sorting the Run Sheet alphabetically
  65. Guest List - Managing your Guest List in Collins

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