Diary / Floor plan- ‘Running Late’ Buttons on the Booking Bar

On the diary page, you have the option to delay a booking by either 5, 10 or 15 minutes by clicking on the booking bars. This is very useful if you’ve had a customer call up to let you know they are running late.  


To use this option, simply click on the booking bar in the diary page:


This will then display with the option to change the booking. Please note, there will be a few seconds of loading whilst Collins checks the availability.


Once you select the amount of minutes you want to move this booking by, the booking will be automatically moved by the amount of time selected. For example, if the booking is at 12:00, and you select the ‘+5 mins’ button, this will change the booking time to 12:05.


If there is a booking in the table afterwards, there will be a warning to let you know the booking will overlap with another booking.



You can also use the ‘Running Late’ options within the Expanded Booking Details Panel, on either the Diary or the Floorplan by clicking on the booking within the check in list.


Diary, Floorplan & Run Sheet FAQs

  1. Diary/Floorplan/Run sheet - Top Navigation Panel
  2. Diary/Floorplan/Run sheet - Changing the Date
  3. Diary/Floorplan/Run sheet - Using the 'Add Booking' button to quickly add bookings straight into the diary
  4. Diary/Floorplan/Run sheet - Add a booking (video)
  5. Diary/Floorplan/Run sheet - Add a walk-in (video)
  6. Diary/Floorplan/Run sheet - Restricting Users from adding bookings outside of the Booking Type rules
  7. Diary/Floorplan/Run sheet - Setting a default time & managing your walk ins.
  8. Diary/Floorplan/Run sheet - Setting a default duration to quickly add bookings
  9. Diary/Floorplan/Run sheet - How to create a Wait List
  10. Diary/Floorplan/Run sheet - Add Bookings to tables using the Find Areas tool
  11. Diary/Floorplan/Run sheet - Booking Prompts
  12. Diary/Floorplan/Run sheet - Adding run sheet notes when you're taking a booking
  13. Diary/Floorplan/Run sheet - Adding notes for the day
  14. Diary/Floorplan - Booking Type Colours
  15. Diary/Floorplan/Run Sheet - Waiter Slips / In-Service Print Outs
  16. Diary/Floorplan - ‘Add Booking’ in the Diary/Floorplan - What Fields can be auto-filled by Collins
  17. Diary/Floorplan - Warning(s) when adding bookings
  18. Diary/Floorplan - Using the 'More' icon to show which limits have been exceeded
  19. Diary/Floorplan - What is 'Space Optimiser' and what does it do?
  20. Diary/Floorplan - Check in Panel - What each section means
  21. Diary/Floorplan - Check In Panel - Open Enquiries and Finished Bookings
  22. Diary/Floorplan - Check in Panel - How to filter this
  23. Diary/Floorplan - ​Check in Panel - What do the notification icons mean?
  24. Diary/Floorplan - How to automatically mark bookings as left when the booking is finished
  25. Diary/Floorplan - Checking in a booking and the expanded booking details panel
  26. Diary/Floorplan - Checking in early/late bookings in live service
  27. Diary/Floorplan - Booking Stages
  28. Diary/Floorplan - How to Record a 'No Show'
  29. Diary / Floor plan- ‘Running Late’ Buttons on the Booking Bar
  30. Diary/Run sheet - 'Download/Print’ - Customised Run Sheet (PDF & Excel)
  31. Diary/Run sheet - What information is automatically included in my Customised Run Sheet?
  32. Diary/Run sheet - ‘Download/Print’ - Short Run Sheet
  33. Diary/Run sheet - ‘Download/Print’ - Guestlist
  34. Diary/Run sheet - ‘Download/Print’ - Place Cards
  35. Diary/Run sheet - ‘Download/Print’ - Reservation Labels
  36. Diary - How to move/add bookings to Tables/Areas in your Diary
  37. Diary - ‘Options’ explained
  38. Diary - Displaying your Zones in the Diary
  39. Diary - What do the numbers in bold at the top of the diary mean?
  40. Diary - Fifteen minute warning within the Diary
  41. Diary - How do I see a chronological list of all my bookings for the day?
  42. Diary - Using your Diary - Your Table List and Capacities
  43. Diary - New/Open Enquiries and Unassigned rows in the grid
  44. Diary - Warnings in your Diary
  45. Floorplan - How to switch between multiple floorplans
  46. Floorplan - Allocating tables using the floorplan
  47. Floorplan - What does the orange outline on tables mean?
  48. Floorplan - What do the different coloured outlines on Tables indicate?
  49. Floorplan - Booking Progress Bar
  50. Floorplan - Table Activity for the day.
  51. Floorplan - Moving bookings around in the Table Activity Section
  52. Floorplan - Adding a booking directly into a Table
  53. Floorplan - Quickly adding a booking to multiple tables in the Floorplan
  54. Run sheet - What is the 'Run Sheet' section and how do I use it?
  55. Run Sheet - Sorting the Run Sheet alphabetically
  56. Guest List - Managing your Guest List in Collins
  57. I've accidently checked in a booking and marked them as 'arrived'. Can I uncheck the booking?
  58. Why can't I see my daily diary view?
  59. Warning Indicators in Collins
  60. Where will I be warned that I am exceeding a Limit Arrivals rule?

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