Collins Pre-Orders - How to Add Set Menu/Fixed Price Menu Orders Manually

If taking menu orders over the phone or perhaps you have been given a completed list by the customer, these can be added manually in a similar way to adding individual pre-order items.

> Begin by opening the booking, navigating to the Pre-Orders section and selecting ‘Add Pre-Order’. Write the name of the menu you would like to add in the appearing item box. As you begin writing, any relevant menus (and items sharing a similar name) will show as possible options.

Do note - only fixed-price menus will appear in the drop-down list.


> Choose the desired menu (in this example - Christmas menu) to open a pop up of the digital menu with relevant options to choose.

> Use the + and - buttons to choose the quantity of each item. The list will also show if any items have a surcharge (e.g Deer Haunch or a steak) and also whether there are any extra configurable options (e.g the Cod in this example has a selection of different sauces available - all with an extra price). When all items have been added, click ‘Done’ at the bottom.

Important: If you have fixed price menus containing different rules/surcharges/configurable items, any orders that differ in price should be added as a separate order. For more info on this please see this article.

> If you have a list of names for each menu order, make sure to input these individually by adding the name next to the order (this will appear after selecting the menu items and clicking the ‘Done’ button).

> To add any dietary requirements and allergies specific to this customer’s order, select the small knife and fork symbol next to the name and choose from the pop-up list.


Payment - If you want to then request payment for this pre-order, click the ‘add payment’ option in the pre-order section. For more info on this please see Adding payments for pre-orders




Extra Features - Collins Pre-orders

  1. Collins Pre-Orders - How to setup pre-order items and menus
  2. Collins Pre-Orders - Adding Diet Types, Allergies and Extra Settings to your items
  3. Collins Pre-Orders - How to add your pre-order items [VIDEO]
  4. Collins Pre-Orders - How to create your pre-order menus [VIDEO]
  5. Collins Pre-Orders - Copying Over Items/Menus from Venue Group to Individual Venues
  6. Collins Pre-Orders - Setting Automated Reminder Emails
  7. Collins Pre-Orders - How to manually add pre-orders to a booking/ enquiry [VIDEO]
  8. Collins Pre-Orders - How to Send a Pre-order Menu
  9. Collins Pre-Orders - Sending a Pre-order Menu [VIDEO]
  10. Collins Pre-Orders - Sending Multiple Menus
  11. Collins Pre-Orders - Dietary Requirements and Allergies [What your customer sees]
  12. Collins Pre-Orders - Dietary Requirements/Allergies [How to add]
  13. Collins Pre-Orders - How to Add Set Menu/Fixed Price Menu Orders Manually
  14. Collins Pre-orders - Fixed Price Menu Messages
  15. Collins Pre-Orders - Canapes - Multiplying one set menu/selection by a set number
  16. Collins Pre-Orders - Ordering on behalf of someone else
  17. Collins Pre-Orders - Can my customers edit their order?
  18. Collins Pre-Orders - Payment Options
  19. Collins Pre-Orders - Adding payment for pre-orders
  20. Collins Pre-Orders - Setting a cut off date for Pre-orders to be made
  21. Collins Pre-Orders - Reopening completed orders
  22. Collins Pre-Orders - Deleting a Pre-order
  23. Collins Pre-Orders - Downloading the 'Food Sheet'
  24. Collins Pre-Orders - Kitchen Sheet
  25. Collins Pre-Orders - Managing Your Place Cards
  26. Collins Pre-Orders - Printing / Adding a Logo to your Place Cards
  27. Collins Pre-Orders - Make menus available 'while booking' or 'when booking is confirmed'
  28. Collins Pre-Orders - Taking payments for pre-orders at the point of booking
  29. Collins Pre-Orders - Take both a deposit and a pre-order payment for auto-confirm bookings
  30. Collins Pre-Orders - Applying multi-buy Discounts on your menu items
  31. Collins Pre-Orders - Applying a discount to a Menu
  32. Collins Pre-Orders - Setting Minimum and Maximum order limits
  33. Collins Pre-Orders - FAQ's

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