Booking Set Up requirements - How to set up

In this section, you can create booking set up requirements ​for your Venue​. This is a time-saver tool that allows you to add additional information about a booking or enquiry, for example, room layout, extra staff, equipment etc. It's ideal for Weddings, Private Hire and larger group bookings.

You can also set up the requirements at Venue Group Level if you have multiple venues. Please see our guide here. If you've decided to set your requirements at venue group level, in your venue settings there will be an option to copy fields from Venue Group and customise them.

To ​set up​ your options to appear in the 'Booking Details' section of your Enquiries and printouts​, go to:

  • Settings

  • Venues > select the venue

  • Booking Set Up Requirements tab on the left-hand side

  • Tick Use Venue specific Fields  

  • Click Add a Field  

  • Create a name for the requirement in Field Label - examples of this could be 'Table Layout', 'AV Equipment', 'Extra Staff Needed' ​or ​'Dedicated Server'

  • Next, select the Field Type for your label. You can choose either Yes/No, Free Text, Long Text, Pick one or Pick Multiple. Pick One or Pick Multiple will ask you to input additional options for your users to decide, based on the booking.

  • An example of a booking requirement would be Room Layout with a field type of Pick Multiple. The options could then be 'Theatre', 'Classroom' or 'U Shape'

  • Make sure to SAVE the settings 


Once they are SAVED and set up, you'll then be able to see them in your Booking/Enquiries and in different printouts to use on the day. More information on how to use this functionality can be found here

To re-order your setup requirements, use these icons to drag and drop.


To see a video tutorial on how to set up ‘Booking Set Up Requirements’, please click here and watch from 00:00 - 01:39.

Settings - Emails & Texts, Invoicing and Booking Set Up Requirements FAQs

  1. TRAINING VIDEOS - setting up the sections in the below articles
  2. Emails & Texts - Set the name and address your emails come from
  3. Emails & Texts - Booking & Enquiry notifications
  4. Emails & Texts - Add a logo to your emails
  5. Emails & Texts - Including yourself in all emails & checking your email history
  6. Emails & Texts - Setting your automatic booking reminder email
  7. Emails & Texts - Setting your automatic follow-up (leave a review) email
  8. Emails & Texts - Set your follow-up emails to go out 1 or 2 days after the booking
  9. Emails & Texts - Creating Hyperlinks within Collins
  10. Emails & Texts - Remove 'Hi customer name' on emails
  11. Emails & Texts - Automated email template examples
  12. Emails & Texts - Disable the 'cancel booking' button in customer emails
  13. Emails & Texts - Adding a new email template/message and attachments
  14. Emails & Texts - Editing an email template/message
  15. Emails & Texts - My Emails Aren't Delivering. Why? Verify your domain.
  16. Emails & Texts - Setting up SMS
  17. Emails & Texts - Setting up your SMS name
  18. Emails & Texts - Setting up SMS templates
  19. Emails & Texts - Sending SMS messages
  20. Invoicing & contracts - Setting Up Invoicing Details Per Venue
  21. Invoicing & contracts - Setting Up Contract Details Per Venue
  22. Booking Set Up requirements - How to set up
  23. Booking Set Up requirements - How to set up [VIDEO]
  24. Reports - Venue Level Automated reports
  25. Reports - Setting Customised Run Sheet Default Options
  26. Reports - How to set up automated reports [VIDEO]
  27. Changed Rules Notifications - Enabling email notifications for rule updates
  28. Changed Rules Notifications - How to set up [VIDEO]
  29. Reserve with Google - Introduction
  30. Reserve with Google - Manage your Integrations
  31. Reserve with Google - FAQs

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