Collins Pre-Orders - Adding Diet Types, Allergies and Extra Settings to your items

When setting up your pre-order items on Collins, you will see a 'Show Advanced' option.


This is where you can add Allergens and Dietary Requirements. It is also where you can include extra settings for the item, Ie. "How do you want your steak cooked?" Or "What type of bun do you want with the burger?"  

Once you click on the advanced options section, the first section will look like the below:

> On the left is where you will determine whether the item is suitable for any Diet Types. These will show on your menu when you send them to your customers.

> On the right, are the list of allergies the item may contain. If the item is listed as including egg, for example, and the customer states they/their friend is allergic to eggs when ordering, this item then will be stripped from their menu choices unless you select an alternative for the egg being available.

Both suitabilities can be seen from the customers perspective when watching this video.

> Scroll down and you will see where you can add further customisations to this item:


> Begin by clicking 'Add a new customisation group' and when you do so, you will see a section that looks like this.


To explain each section:

* Group Name - This is where you will name the extra setting you want to apply to this menu. For example:

  • How do you want your steak cooked?
  • Type of Bun with Burger
  • Burrito Filling
  • Allergen Suitability

* Description - Where you can add a further description of this customised setting.

* Quantity Rules - The minimum and maximum amount of options you want the customer to choose when selecting this extra setting. Ie. Do they have to select one of your customisations before completing their pre-order?

* Options - The different choices a customer can select from. EG. How do you want your steak cooked?

  • Rare

  • Medium Rare

  • Well Done

> If any of the options chosen update the price of the item, you can depict that in the 'Price Change' column. If they don't, leave as blank or input '£0'

> Finally, if one of your customisations changes the diet suitability of an item, select "Diet Suitability" link and mark what allergens apply for the item. Eg:

Customisation Group - Dairy-Free Mash

Description - Some alternatives in the Mash for those that require Dairy Free.

Rules - Leave as blank, as a customer doesn't have to enter something here

Option Name -

  • Butter Free Mash (Diet Suitability = makes it suitable for Dairy Free and removes the allergen milk)

  • Almond Milk Mash (Diet Suitability = makes it suitable for Dairy Free and removes the allergen milk)

  • Soya Milk Mash (Diet Suitability = makes it suitable for Dairy Free and removes the allergen milk)

Example of setting up an item 

I have set up a Spinach and Ricotta Pie.

When clicking on the Cog next to the item description, I will determine that this item is suitable for vegetarians and includes Milk (in the mash) and Celery.

Knowing that I have the ability to not have milk in the mash by using the Customisation groups, I can determine an alternative to it when setting this item up


This removes the allergy that I had depicted before now, so in the Diet Suitability section, I will determine that these options remove the allergen, Milk, out of the dish and I will select "Makes suitable for" = Dairy Free


If you want to add extra settings and diet suitability information to an existing item, click on 'Edit' next to the item.


To see a video tutorial on adding Diet Types, Allergies and Extra Settings to your Pre-Order items, please click here.   

Extra Features - Collins Pre-orders

  1. Collins Pre-Orders - How to setup pre-order items and menus
  2. Collins Pre-Orders - Adding Diet Types, Allergies and Extra Settings to your items
  3. Collins Pre-Orders - How to add your pre-order items [VIDEO]
  4. Collins Pre-Orders - How to create your pre-order menus [VIDEO]
  5. Collins Pre-Orders - Copying Over Items/Menus from Venue Group to Individual Venues
  6. Collins Pre-Orders - Setting Automated Reminder Emails
  7. Collins Pre-Orders - How to manually add pre-orders to a booking/ enquiry [VIDEO]
  8. Collins Pre-Orders - How to Send a Pre-order Menu
  9. Collins Pre-Orders - Sending a Pre-order Menu [VIDEO]
  10. Collins Pre-Orders - Sending Multiple Menus
  11. Collins Pre-Orders - Dietary Requirements and Allergies [What your customer sees]
  12. Collins Pre-Orders - Dietary Requirements/Allergies [How to add]
  13. Collins Pre-Orders - How to Add Set Menu/Fixed Price Menu Orders Manually
  14. Collins Pre-orders - Fixed Price Menu Messages
  15. Collins Pre-Orders - Canapes - Multiplying one set menu/selection by a set number
  16. Collins Pre-Orders - Ordering on behalf of someone else
  17. Collins Pre-Orders - Can my customers edit their order?
  18. Collins Pre-Orders - Payment Options
  19. Collins Pre-Orders - Adding payment for pre-orders
  20. Collins Pre-Orders - Setting a cut off date for Pre-orders to be made
  21. Collins Pre-Orders - Reopening completed orders
  22. Collins Pre-Orders - Deleting a Pre-order
  23. Collins Pre-Orders - Downloading the 'Food Sheet'
  24. Collins Pre-Orders - Kitchen Sheet
  25. Collins Pre-Orders - Managing Your Place Cards
  26. Collins Pre-Orders - Printing / Adding a Logo to your Place Cards
  27. Collins Pre-Orders - Make menus available 'while booking' or 'when booking is confirmed'
  28. Collins Pre-Orders - Taking payments for pre-orders at the point of booking
  29. Collins Pre-Orders - Take both a deposit and a pre-order payment for auto-confirm bookings
  30. Collins Pre-Orders - Applying multi-buy Discounts on your menu items
  31. Collins Pre-Orders - Applying a discount to a Menu
  32. Collins Pre-Orders - Setting Minimum and Maximum order limits
  33. Collins Pre-Orders - FAQ's

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