Venue Group - Payments

When sending out a Request Payment / Request Authentication to a customer, you can create Payment Request Messages i.e. your Cancellation policy/Terms & Conditions, to insert into the email request.  These will add on to the already existing template that Collins generates.    

For groups with more than 1 venue, you can create Payment Request Messages for all venues within your Venue Group. To do this go to:

> Settings
> Venue Group
> Payments
> Payment Request Messages

  

IMPORTANT - you'll need to make sure that all venues are ticked to 'Use payment request messages from venue group' in their Venue settings > Payments.

  


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