Collins Pre-Orders - How to Send a Menu

How to Send a Pre-Order Menu

To send a pre-order menu to a customer, navigate to the enquiry/booking and choose the Pre-Orders section.

  

Once in the Pre-Orders section, scroll down to ‘Customer Pre-Orders’ and from the drop-down list select the menus you wish to send out.

  

Once the menu has been selected, you will have several options to choose from such as choosing whether payment is required (full amount, fixed amount or a % of the total), selecting who pays (lead booker or group members) or choosing to hide price from the group. By Clicking on the Cog button on the far right of the selected menu, you can also add some advanced options, for example:

  • To order in multiples i.e. really handy when sending out canape menus and the options chosen apply for the whole group
  • To order one menu per person i.e. really handy when sending out Set Menus as ensures that a name is given to each set menu ordered placed
  • To add a discount

  

Before sending a menu out, you can add a service charge, a close pre-orders date and you can restrict total orders:

When happy with all the menu details, click the purple SAVE button and then ‘Send Pre-Orders Email’ button which will automatically take you through to Messages section with the digital menu attached.

  

After taking you through to the Messages section, you will be able to add a personal message which will be sent with your menu. You could add this as a message template to save repeatedly writing this out every time a menu is sent out. For example:

“Please find attached our food menu along with a separate link to send out to the rest of the members in your group. Once you have received all the orders please mark the order as complete. Please fill out 2 weeks before the date of your booking.”

Once happy with the message, click SEND.

  


Excellent Extra Features

  1. Collins Docs - Attaching Files/documents to bookings in Collins
  2. Collins Pre-Orders Video - How To
  3. Explaining Pre-Order tab updates
  4. Collins Pre Orders - Dietary Requirements and Allergies [What your customer sees]
  5. Collins Pre-Orders - Adding Diet Types, Allergies and Extra Settings to your items
  6. Collins Pre-Orders - Can my customers edit their order?
  7. Extra Feature : Collins Pre-Orders (How To Video)
  8. Collins Pre-Orders - How to Setup Guide
  9. Collins Pre-Orders - How to Add Set Menu/Fixed Price Menu Orders Manually
  10. Collins Pre-Orders - How to Send a Menu
  11. Collins Pre-Orders - Copying Over Items/Menus from Venue Group to Individual Venues
  12. Collins Pre-Orders - Canapes - Multiplying one set menu/selection by a set number
  13. Collins Pre-Orders - Ordering on behalf of someone else.
  14. Collins Pre-Orders - Payment Options
  15. Collins Pre Orders - Take both a deposit and a pre-order payment for auto-confirm bookings
  16. Collins Pre-Orders - Adding payment for pre-orders
  17. Collins Pre-Orders - Can I set a cut off date for Pre-orders to be made?
  18. Collins Pre-Orders - Sending Multiple Menus
  19. Collins Pre-Orders - Deleting a Pre-order
  20. Collins Pre-Orders - Downloading the 'Food Sheet'
  21. Collins Pre-Orders - Kitchen Sheet
  22. Collins Pre-Orders - Managing Your Place Cards
  23. Collins Pre-Orders - Printing / Adding a Logo to your Place Cards
  24. Collins Pre Orders - Make menus available 'while booking' or 'when booking is confirmed'
  25. Collins Pre-orders - Applying multi-buy Discounts on your menu items
  26. Collins Pre-orders - Applying a discount to a Menu
  27. Collins Pre-orders - Setting Minimum and Maximum order limits
  28. Collins Pre-Orders - Dietary Requirements/Allergies
  29. Collins Pre Orders - FAQ's
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