Collins Pre Orders - How to Send a Menu

How to Send a Pre-Order Menu

To send a pre-order menu to a customer, navigate to the enquiry/booking and choose the Pre-Orders section.

Once in the Pre-Orders section, scroll down to ‘Customer Pre-Orders’ and select from the drop down list of any menus you have added in the system.

Once the menu has been selected, you will have several options to choose from such as choosing whether payment is required, asking the customer to order in multiples of (useful for canape menus) selecting a service charge, closing pre-orders on a specific date. When happy with all the menu details, click on the ‘Send Pre-Orders Email’ button which will automatically take you through to Messages section with the digital menu attached.


After taking you through to the Messages section, you will be able to add a personal message which will be sent with your menu. You could add this as a message template to save repeatedly writing this out every time a menu is sent out. For example:

“Please find attached our food menu along with a separate link to send out to the rest of the members in your group. Once you have received all the orders please mark the order as complete. Please fill out 2 weeks before the date of your booking.”

Once happy with the message, click on ‘Save’ and ‘Send’


Excellent Extra Features

  1. COMING SOON - Collins Pre-Orders Updates
  2. COMING SOON - Explaining Pre-Order tab updates
  3. Collins Pre Orders - Dietary Requirements and Allergies [What your customer sees]
  4. Collins Pre Orders - Adding Diet Types, Allergies and Extra Settings to your items
  5. Collins Pre Orders - Can my customers edit their order?
  6. Extra Feature : Collins Pre Orders (How To Video)
  7. Collins Pre Orders - How to Setup Guide
  8. Collins Pre Orders - How to Send a Menu
  9. Collins Pre Orders - Copying Over Items/Menus from Venue Group to Individual Venues
  10. Collins Pre Orders - Canapes - Multiplying one set menu/selection by a set number
  11. Collins Pre Orders - Ordering on behalf of someone else.
  12. Collins Pre Orders - Payment Options
  13. Collins Pre Orders - Take both a deposit and a pre-order payment for auto-confirm bookings
  14. Collins Pre Orders - Can I set a cut off date for Pre-orders to be made?
  15. Collins Pre Orders - Sending Multiple Menus
  16. Collins Pre Orders - Deleting a 'Received Order'
  17. Collins Pre Orders - Downloading the 'Food Sheet'
  18. Collins Pre Orders - Kitchen Sheet
  19. Collins Pre Orders - Managing Your Place Cards
  20. Collins Pre Orders - Printing / Adding a Logo to your Place Cards
  21. Collins Pre Orders - Make menus available 'while booking' or 'when booking is confirmed'
  22. Collins Pre-orders - Applying multi-buy Discounts on your menu items
  23. Collins Pre-orders - Applying a discount to a Menu
  24. Collins Pre-orders - Setting Minimum and Maximum order limits
  25. Collins Pre Orders - Dietary Requirements/Allergies
  26. Collins Pre Orders - FAQ's
  27. Extra Feature : Collins Pay (How To Video)
  28. Collins Pay - How To
  29. Collins Pay - Can I be notified by email when a customer makes a payment/authenticates a card?
  30. Collins Pay - Adding Payment/Authentication templates
  31. Collins Pay - Setting Automated Reminder Emails
  32. Collins Pay - Avoiding Fraud Disputes
  33. Collins Pay - 3D Secure
  34. Collins Pay - Post Code Validation
  35. Collins Pay - Where can I view my Customer Payments?
  36. Collins Pay - How Do I Refund a Customer?
  37. Collins Pay - Where Can I View All Refunds?
  38. Authentication v Authorisation - What's the Difference?
  39. Collins Pay & Card Authentication FAQs
  40. Card Authentication - How To
  41. Extra Feature : Collins Mail (How To Video)
  42. Is Collins Pay and Authentication Compliant and Secure
  43. Collins Mail - FAQs
  44. Collins Mail - How To Setup an 'Out of Office' Automated Reply
  45. Collins LiveWait FAQs
  46. Collins LiveWait - How do I add someone to the wait list?
  47. Collins LiveWait - Texts Explained
  48. Collins Live Wait - Training Video

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