Diary, Floorplan & Run Sheet FAQs

  1. Diary/Floorplan/Run sheet - Top Navigation Panel
  2. Diary/Floorplan/Run sheet - Changing the Date
  3. Diary/Floorplan/Run sheet - Using the 'Add Booking' button to quickly add bookings straight into the diary
  4. Diary/Floorplan/Run sheet - Add a booking
  5. Diary/Floorplan/Run sheet - Add a Walk-In
  6. Diary/Floorplan/Run sheet - Setting a default time & managing your walk ins.
  7. Diary/Floorplan/Run sheet - Setting a default duration to quickly add bookings
  8. Diary/Floorplan/Run sheet - How to create a Wait List
  9. Diary/Floorplan/Run sheet - Add Bookings to tables using the Find Areas tool
  10. Diary/Floorplan/Run sheet - Adding run sheet notes when you're taking a booking
  11. Diary/Floorplan/Run sheet - Adding notes for the day
  12. Diary/Floorplan - Booking Type Colours
  13. Diary/Floorplan/Run Sheet - Waiter Slips / In-Service Print Outs
  14. Diary/Floorplan - ‘Add Booking’ in the Diary/Floorplan - What Fields can be auto-filled by Collins
  15. Diary/Floorplan - Warning(s) when adding bookings
  16. Diary/Floorplan - Using the 'More' icon to show which limits have been exceeded
  17. Diary/Floorplan - What is 'Space Optimiser' and what does it do?
  18. Diary/Floorplan - Check in Panel - What each section means
  19. Diary/Floorplan - Check In Panel - Open Enquiries and Finished Bookings
  20. Diary/Floorplan - Check in Panel - How to filter this
  21. Diary/Floorplan - ​Check in Panel - What do the notification icons mean?
  22. Diary/Floorplan - Checking in a booking and the expanded booking details panel
  23. Diary/Floorplan - Checking in early/late bookings in live service
  24. Diary/Floorplan - How to Record a 'No Show'
  25. Diary/Run sheet - 'Download/Print’ - Customised Run Sheet (PDF & Excel)
  26. Diary/Run sheet - What information is automatically included in my Customised Run Sheet?
  27. Diary/Run sheet - ‘Download/Print’ - Short Run Sheet
  28. Diary/Run sheet - ‘Download/Print’ - Guestlist
  29. Diary/Run sheet - ‘Download/Print’ - Place Cards
  30. Diary/Run sheet - ‘Download/Print’ - Reservation Labels
  31. Diary - How to move/add bookings to Tables/Areas in your Diary
  32. Diary - ‘Options’ explained
  33. Diary - Displaying your Zones in the Diary
  34. Diary - What do the numbers in bold at the top of the diary mean?
  35. Diary - Fifteen minute warning within the Diary
  36. Diary - How do I see a chronological list of all my bookings for the day?
  37. Diary - Using your Diary - Your Table List and Capacities
  38. Diary - New/Open Enquiries and Unassigned rows in the grid
  39. Diary - Warnings in your Diary
  40. Floorplan - How to switch between multiple floorplans
  41. Floorplan - Allocating tables using the floorplan
  42. Floorplan - What does the orange outline on tables mean?
  43. Floorplan - What do the different coloured outlines on Tables indicate?
  44. Floorplan - Booking Progress Bar
  45. Floorplan - Table Activity for the day.
  46. Floorplan - Moving bookings around in the Table Activity Section
  47. Floorplan - Adding a booking directly into a Table
  48. Floorplan - Quickly adding a booking to multiple tables in the Floorplan
  49. Run sheet - What is the 'Run Sheet' section and how do I use it?
  50. Run Sheet - Sorting the Run Sheet alphabetically
  51. Guest List - Managing your Guest List in Collins
  52. I've accidently checked in a booking and marked them as 'arrived'. Can I uncheck the booking?
  53. Why can't I see my daily diary view?
  54. Warning Indicators in Collins

Feedback and Knowledge Base