Booking Types - Setting up a Private Hire booking type

If you want customers to be able to enquire for private hires outside of your usual opening times, you need to tick the 'private hire' box within the booking type:    Then in 'Opening times' you can choose to have some days that are 'private hire only':    At the least, you'll just need to complete the below sections for Enquiries:

Fields recommended to complete:


Emails - add a message in the Enquiry Received Message box, as this is the first correspondence that the customer will receive upon submitting the enquiry. I.e. Our team will be in touch within the next 24 hours to discuss your enquiry further. Please note our Opening Hours are XXX. Should you wish to contact us sooner, feel free to email us or call us on XXX.


Availability - this is the main crux of your Enquiry rules. Fill each section out with excluding Shut Same Day Bookings - below is a guide with more detail on the columns in this section

> Can Book - make sure to tick the days enquiries can be made for to make this visible on the online widget. If not, this will remain for Internal use only.
> Min/Max Duration - for enquiries, you could leave these fields empty so customers have flexibility to enquire


Then depending on your venue and policies, you may wish to set up more rules - you can find all guides with more information on these sections here.

Settings - Booking Types FAQs

  1. Booking Types - Setting up an auto-confirm only booking type
  2. Booking Types - Setting up an enquiry only booking type
  3. Booking Types - Setting up auto-confirm for Smaller Bookings Within a Booking Type
  4. Booking Types - Setting up a Guest list booking type
  5. Booking Types - Setting up a Private Hire booking type
  6. Booking Types - Setting up a Booking Type that is not Visible to Customers to Book
  7. Booking Types - Create a booking type for one date or a certain date range
  8. Booking Types - Adding & Editing Your Booking Types
  9. Booking Types - What are the colours underneath the type name?
  10. Booking Types - How/Why do I need to create a Value Per Head?
  11. Booking Types - Making the Birthday field mandatory
  12. Booking Types - How do I remove the duration field on the widget?
  13. Booking Types - Picking different time slot intervals
  14. Booking Types - Limiting how far in advance a booking can be made
  15. Booking types - Setting the number of days before a booking/enquiry can be received
  16. Booking Types - Adding Text to the Enquiry Received Email Message
  17. Booking Types - Adding Text to the Confirmation Email Message
  18. Booking Types - Automated email template examples
  19. Booking Types - How to Setup Automatic Confirmation Emails When Confirming Bookings
  20. Booking Types - How to Setup Automatic Cancellation Emails When Rejecting a Booking/Enquiry
  21. Booking Types - Adding Text to the Cancellation Email Message
  22. Booking Types - Automating your Confirmation Email for Enquiries [not auto-confirm bookings] - Video
  23. Booking Types - Availability - Set the earliest and latest time a booking can be made, per booking type
  24. Booking Types - Availability - Setting same-day booking rules
  25. Booking Types - Availability - Min, max and set durations on bookings
  26. Booking Types - Availability - Min and Max enquiry size
  27. Booking Types - Availability - Setting booking policies
  28. Booking Types - Availability - Copy from Type
  29. Booking Types - Overriding booking types for specific dates
  30. Booking Types - How do I turn off auto-confirm for a day or a few days
  31. Booking Types - Pre-set the duration on the booking widget based on the group size
  32. Booking Types - Restricting the number of covers that can be booked at certain times
  33. Booking Types - Max number of people allowed to auto-confirm (per booking type)
  34. Booking Types - How do I set the system to take as an enquiry if I can’t auto-confirm?
  35. Booking Types - Shut Enquiries but not bookings
  36. Booking Types - Cross-sell your venues to the customer
  37. Booking Types - How to add a 'buffer' on auto-confirm bookings
  38. Booking Types - Setting which tables can be auto confirmed into
  39. Booking Types - Setting up Auto-confirm for a particular date/event
  40. Booking Types - Areas for this Booking Type
  41. Booking Types - Authenticating customers' card details on auto-confirm bookings
  42. Booking Types - Taking deposits on auto-confirm bookings
  43. Booking Types - Setting a hierachy of tables & zones for bookings to be auto-confirmed into
  44. Booking Types - Allowing customers to select a package when making an enquiry/booking
  45. Booking Types - Close bookings for a specific booking type
  46. Booking Types - Allowing customers to pre-order from a menu at the point of booking/making an enquiry
  47. Booking Types - How to limit the changes customers may make to their booking
  48. Booking Types - Deleting a booking type
  49. Saving Progress

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