Booking Types - Areas for this Booking Type

When setting up Auto-confirm rules for a booking type within a venue, at least one or more tables/areas MUST be added or the Auto-confirm function will not work as the system will not know where to allocate the bookings.

 To add a table, navigate to:

  • Settings

  • Venues and choose the venue

  • Booking Types and choose the Booking Type you’d like Auto-Confirm to work on (refer to this article to see how to set up Auto-confirm Rules)

  • Scroll down to ‘Areas for this Booking Type’ - this is where you can tell Collins which Tables you are happy for bookings of this type to be placed into

  • Click ‘Edit Areas’ to add the tables you want auto-confirm to work on. To add all tables, select the very top box.

  • Click Done and make sure to SAVE the settings  

      

  

IMPORTANT:

  • The order of these tables serves as the order in which they will be auto-confirmed. For example, if Table 1 is top of the list then this will be the first table which will be auto-confirmed.

  • Once you have a list of Tables, you can create a Table Hierarchy - By using the drag and drop cross in the Table list you can place them in the order you want your Tables to be booked, with the table at the top being the first to be auto-confirmed, the second from the top being the second to be auto-confirmed etc. If a table at the top of the list has already been allocated/capacity does not suit, the system will work down the list until a suitable table is found  

  

  • Collins automatically works off the Tables ‘Max (Seated)’ Capacity when checking table suitability. However, should you wish for Collins to work off the tables Max people capacity (which could be a combination of both seating/standing or just standing) you can change this, by scrolling up to Auto-Confirmed Rules > Auto-confirm capacity rules > selecting Standing from the drop-down menu (as per below). For example, for drinks bookings, you may be happy for people to be standing and sitting around a table but for dinner/lunch bookings you may want all guests to be seated.   
  

NB - The Find Areas tool in your Diary/Floorplan/Run Sheet and within the Assign to Areas section also works from the tables listed in the 'Areas for this booking type' to suggest available tables/areas for the specific booking type.


Space Optimiser

Though the ‘Areas for this Booking Type’ is primarily used for Auto-confirm, it is also useful to have this filled out if regularly using the ‘Space Optimiser’ function. If tables are not added for a booking type, when using the Space Optimiser, a table may be suggested to be moved to the ‘Unassigned’ areas section as the system has no information on what tables to reallocate it to. To prevent this from happening, add the tables you want this function to work on within each booking type.   

Settings - Booking Types FAQs

  1. TRAINING VIDEOS - setting up your booking types
  2. Saving Progress in Settings
  3. Booking Types - Creating a Booking type from a template
  4. Booking Types - Setting up an auto-confirm only booking type
  5. Booking Types - Setting up an enquiry only booking type
  6. Booking Types - Setting up auto-confirm for Smaller Bookings Within a Booking Type
  7. Booking Types - Setting up a Guest list booking type
  8. Booking Types - Setting up a Private Hire booking type
  9. Booking Types - Setting up a Booking Type that is not Visible to Customers to Book
  10. Booking Types - Setting up an Enquiry only Booking Type for Customers to Order Takeaway & Deliveries
  11. Booking Types - How to set up a Takeaway/ Delivery Booking Type [VIDEO]
  12. Booking Types - Setting up a Mandatory Pre-Order with Payment booking type
  13. Booking Types - Create a booking type for one date or a certain date range
  14. Booking Types - Setting up a Christmas Booking type [VIDEO]
  15. Booking Types - Adding & Editing Your Booking Types
  16. Booking Types - Type Colour
  17. Booking Types - How/Why do I need to create a Value Per Head?
  18. Booking Types - Birthday Field (DOB)
  19. Booking Types - Removing the duration field on the widget
  20. Booking Types - Picking different time and duration slot intervals
  21. Booking Types - Limiting how far in advance a booking can be made
  22. Booking Types - Setting the number of days before a booking/enquiry can be received
  23. Booking Types - Adding Text to the Enquiry Received Email Message
  24. Booking Types - Adding Text to the Confirmation Email Message
  25. Booking Types - Automated email template examples
  26. Booking Types - How to Setup Automatic Confirmation Texts When Confirming Bookings
  27. Booking Types - How to Setup Automatic Confirmation Emails When Confirming Bookings
  28. Booking Types - How to Setup Automatic Cancellation Emails When Rejecting a Booking/Enquiry
  29. Booking Types - Adding Text to the Cancellation Email Message
  30. Booking Types - Availability - Set the earliest and latest time a booking can be made, per booking type
  31. Booking Types - Availability - Setting same-day booking rules
  32. Booking Types - Availability - Min, max and set durations on bookings
  33. Booking Types - Availability - Min and Max enquiry size
  34. Booking Types - Availability - Setting booking policies
  35. Booking Types - Availability - Copy from Type
  36. Booking Types - Overriding booking types for specific dates
  37. Booking Types - How do I turn off auto-confirm for a day or a few days
  38. Booking Types - Rules dependent on number of guests
  39. Booking Types - Restricting the number of covers that can be booked at certain times
  40. Booking Types - Setting Limit Arrival Rules [VIDEO]
  41. Booking Types - Max number of people allowed to auto-confirm (per booking type)
  42. Booking Types - Allow the system to take as an enquiry if the booking can’t be auto-confirmed
  43. Booking Types - Restrict when bookings that can't be auto-confirmed may be accepted as an enquiry
  44. Booking Types - Cross-sell your venues to the customer
  45. Booking Types - How to add a 'buffer' on auto-confirm bookings & when using the Find Areas tool
  46. Booking Types - Choosing what capacity Auto-confirm bookings should use to place bookings
  47. Booking Types - Areas for this Booking Type
  48. Booking Types - Setting a hierarchy of tables & zones for bookings to be auto-confirmed into
  49. Booking Types - Setting up Auto-confirm for a particular date/event
  50. Booking Types - Customer Payments - Authenticating customers' card details on auto-confirm bookings
  51. Booking Types - Customer Payments - Taking deposits/payment on auto-confirm bookings
  52. Booking Types - How to take a Payment or Authentication at point of booking [VIDEO]
  53. Booking Types - Allowing customers to select a package when making an enquiry/booking
  54. Booking Types - Allowing customers to pre-order from a menu at the point of booking/making an enquiry
  55. Booking Types - How to take Pre-orders at point of booking [VIDEO]
  56. Booking Types - How to limit the changes customers may make to their booking
  57. Booking Types - Booking Prompts
  58. Booking Types - Close bookings for a specific booking type
  59. Booking Types - Deleting a booking type
  60. NHS Track & Trace - how to take contact details

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