If using Collins Pay to request payments through Collins, you can see a record of any payments that have been transferred to you from DesignMyNight in Reports > Bank transfers.
Any customer payments that are made in one day, are then transferred over to you in one lump sum within the next 1-3 days. Please allow the usual bank transfer times of 3-5 working days for the money to arrive in your account, as some transactions can take up to 3 days to process.
The report defaults to show the previous week of transfers to your bank account(s). You can amend the date range to pull an unlimited range of data and click 'UPDATE' for payments made during this period to appear.
By clicking on a bank transfer record, you have a more detailed account of the payments included in that transfer, including a hyperlinked DesignMyNight reference code that will take you straight to the booking/enquiry.
You can 'DOWNLOAD' a report of an individual Bank Transfer into Excel or if you wish to pull the full report into Excel, you have two options:
1. Standard Report - displays the Venue Group name against the transfer records
2. Venue Breakdown - displays the Venue name that the payments were made for
See also: Where can I view my Customer Payments?