Run sheet - What is the 'Run Sheet' section and how do I use it?

If using a tablet to manage your bookings in during Live Service, you can use the Interactive Run sheet to see a chronological list of your Bookings for the day (4th tab at the top - between the Floorplan and Reports):

     

Here you can:

> Check bookings in - simply click on the green CHECK-IN button and this will mark the booking as arrived, colour the booking green and add an A next to the customer's name. The CHECK-IN button will now say LEFT. Once the booking has gone, click LEFT to remove from the Booking list. The booking will then be moved into the Finished Bookings section at the bottom of the page. If you have enabled the ‘Automated 'left' stage’ feature, this process will be automated and your bookings will be automatically marked as left once their duration is up.   

  

> Record Actual numbers - to mark the actual number of covers that have arrived for the booking, click on the number in the Guests column of the run sheet. Then use the drop-down to mark how many people have actually arrived.

  

> Mark No shows - to mark a booking as a no show simply click on the NO SHOW button next to the check-in button. This will shade the booking with dark grey colour and move it to the bottom of the page along with the Finished Bookings.

  

  

> To see the Function Sheet with more details of a booking, click on the eye icon on the right-hand side. To go to the edit booking page, click on the arrow icon next to the eye on the run sheet, or the edit booking button on the expanded function sheet pop up (when using the eye).

> Sort bookings alphabetically - This will rearrange the names in alphabetical order (by the first name)


> Any authentications made or payments added will appear on the run sheet in grey. If money has been claimed off an authenticated card, the amount taken will show as £XX paid (as shown in the second booking below). 

   


To see a video tutorial for more information on the run sheet section and how to use it, please click here. 



Diary, Floorplan & Run Sheet FAQs

  1. TRAINING VIDEOS - your Diary/Floorplan pages
  2. Diary/Floorplan/Run sheet - Top Navigation Panel
  3. Diary/Floorplan/Run sheet - Changing the Date
  4. Diary/Floorplan/Run sheet - Using the 'Add Booking' button to quickly add bookings straight into the diary
  5. Diary/Floorplan/Runsheet - How to add a walk-in [VIDEO]
  6. Diary/Floorplan/Runsheet - How to add a booking during service [VIDEO]
  7. Diary/Floorplan/Run sheet - Where will I be warned that I am exceeding a Limit Arrivals rule?
  8. Diary/Floorplan/Run sheet - Restricting Users from adding bookings outside of the Booking Type rules
  9. Diary/Floorplan/Run sheet - Setting a default time & managing your walk ins.
  10. Diary/Floorplan/Run sheet - Setting a default duration to quickly add bookings
  11. Diary/Floorplan/Run sheet - Add Bookings to tables using the Find Areas tool
  12. Diary/Floorplan/Run sheet - How to create a Wait List
  13. Diary/Floorplan/Run sheet - Make it mandatory to assign a table(s) to all bookings & enquiries
  14. Diary/Floorplan/Run sheet - Booking Prompts
  15. Diary/Floorplan/Run sheet - Adding run sheet notes when you're taking a booking
  16. Diary/Floorplan/Run sheet - Adding notes for the day
  17. Diary/Floorplan/Run sheet - Check-in counter
  18. Diary/Floorplan/Run Sheet - Waiter Slips/In-Service Print Outs
  19. Diary/Floorplan/Run sheet - How to uncheck a guest if they have been accidentally checked-in
  20. Diary/Floorplan - ‘Add Booking’ in the Diary/Floorplan - What Fields can be auto-filled by Collins
  21. Diary/Floorplan - Warning(s) when adding bookings
  22. Diary/Floorplan - Warning Indicators in Collins
  23. Diary/Floorplan - Using the 'More' icon to show which limits have been exceeded
  24. Diary/Floorplan - 'Space Optimiser' feature [VIDEO]
  25. Diary/Floorplan - Check in Panel - What each section means
  26. Diary/Floorplan - Booking Type Colours
  27. Diary/Floorplan - Check In Panel - Open Enquiries and Finished Bookings
  28. Diary/Floorplan - Check in Panel - Filter option
  29. Diary/Floorplan - ​Check in Panel - What do the notification icons mean?
  30. Diary/Floorplan - Automatically mark bookings as left when the booking is finished
  31. Diary/Floorplan - Checking in a booking and the expanded booking details panel
  32. Diary/Floorplan - Checking in early/late bookings in live service
  33. Diary/Floorplan - Booking Stages
  34. Diary/Floorplan - How to Record a 'No Show'
  35. Diary/Floor plan - ‘Running Late’ Buttons on the Booking Bar
  36. Diary/Run sheet - 'Download/Print’ - Customised Run Sheet (PDF & Excel)
  37. Diary/Run sheet - Information that is automatically included in the Customised Run Sheet
  38. Diary/Run sheet - ‘Download/Print’ - Short Run Sheet
  39. Diary/Run sheet - ‘Download/Print’ - Guestlist PDF and Excel
  40. Diary/Run sheet - ‘Download/Print’ - Place Cards
  41. Diary/Run sheet - 'Download/Print' - Kitchen Sheet
  42. Diary/Run sheet - ‘Download/Print’ - Reservation Labels
  43. Diary - How to move/add bookings to Tables/Areas in your Diary
  44. Diary - ‘Options’ explained
  45. Diary - The numbers in bold at the top of the diary page
  46. Diary - Fifteen minute warning within the Diary
  47. Diary - A chronological list of all the bookings for the day
  48. Diary - New/Open Enquiries and Unassigned rows in the grid
  49. Diary - Using your Diary - Your Table List and Capacities
  50. Diary - Warnings in your Diary
  51. Diary - Why can't I see my daily diary view?
  52. Floorplan - How to switch between multiple floorplans
  53. Floorplan - Allocating tables using the floorplan
  54. Floorplan - Dragging and dropping a booking into a table
  55. Floorplan - Different coloured outlines on Tables
  56. Floorplan - Booking Progress Bar
  57. Floorplan - Table Activity for the day
  58. Floorplan - Moving bookings around in the Table Activity Section
  59. Floorplan - Adding a booking directly into a Table
  60. Floorplan - Quickly adding a booking to multiple tables in the Floorplan
  61. Run Sheet - Explanation of the Run Sheet and how to use during service [VIDEO]
  62. Run sheet - What is the 'Run Sheet' section and how do I use it?
  63. Run Sheet - Sorting the Run Sheet alphabetically
  64. Guest List - Managing your Guest List in Collins

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