Diary/Floorplan/Run sheet - Add Bookings to tables using the Find Areas tool

When you go into your Diary/Floorplan/Runsheet view, there will be an ‘ADD BOOKING’ at the top of the page in the left-hand side corner. Here is where you can easily add your bookings into Collins either over the phone or when they’re in front of you. How to do this:

  • Click ‘ADD BOOKING’, this will bring up a new panel on the left-hand side. Depending on your Settings, Collins will auto-fill some of the fields for you.
  • You can enter the booking for today’s date or change the date in the Date field - really useful if you don’t want to leave the page you are on.
  • Select the Booking Type and add the number of Guests and arrival Time.
  • When adding the Booking Type - Collins will fill in the Until time for the booking (see guide). Then if you have set up further duration rules for certain group sizes, when entering the number of guests, the Until time will dynamically change to reflect this (see guide).

  

  • You can then use the ‘FIND AREAS’ function to find available areas/area combinations that can accommodate this booking:

  

  • You also have an option to apply a buffer to the Find Areas search in your admin. See our guide on how to set it up here.
  • If you have limit arrivals rules set up in your settings, you can choose to 'Include exceed cover limits'. This will enable Collins to return a list of available tables if even you'd exceed a Limit Arrival rule by booking them in at that time
  
  • If that option is chosen, Collins will suggest areas available at the time, with a warning to say that Cover limits will be exceeded:

  

  • Click on the area(s) you would like to place this booking into.
  • You will also see that there is the option to place the customer directly onto the waitlist.
  • Next, you can either enter in the customer’s details or if they have booked with you in the past, you can use the ‘FIND A CUSTOMER’ function to find their details within your database - just start entering the first couple of letters of their name and click ‘GO’ to find them.
  • If you are adding in your walk-ins into Collins, just keep the ‘Walk-in’ box ticked, rather than entering in any customer details.

  • You have the option to add any run sheet notes that are relevant to this booking:

  

  • If the booking is a walk-in, it will only show a green 'COMPLETE' box however all other bookings will give the option of an 'ENQUIRY' or 'COMPLETE' for you to choose the appropriate status.   


Diary, Floorplan & Run Sheet FAQs

  1. Diary/Floorplan/Run sheet - Top Navigation Panel
  2. Diary/Floorplan/Run sheet - Changing the Date
  3. Diary/Floorplan/Run sheet - Using the 'Add Booking' button to quickly add bookings straight into the diary
  4. Diary/Floorplan/Run sheet - Add a booking (video)
  5. Diary/Floorplan/Run sheet - Add a walk-in (video)
  6. Diary/Floorplan/Run sheet - Restricting Users from adding bookings outside of the Booking Type rules
  7. Diary/Floorplan/Run sheet - Setting a default time & managing your walk ins.
  8. Diary/Floorplan/Run sheet - Setting a default duration to quickly add bookings
  9. Diary/Floorplan/Run sheet - How to create a Wait List
  10. Diary/Floorplan/Run sheet - Add Bookings to tables using the Find Areas tool
  11. Diary/Floorplan/Run sheet - Booking Prompts
  12. Diary/Floorplan/Run sheet - Adding run sheet notes when you're taking a booking
  13. Diary/Floorplan/Run sheet - Adding notes for the day
  14. Diary/Floorplan - Booking Type Colours
  15. Diary/Floorplan/Run Sheet - Waiter Slips / In-Service Print Outs
  16. Diary/Floorplan - ‘Add Booking’ in the Diary/Floorplan - What Fields can be auto-filled by Collins
  17. Diary/Floorplan - Warning(s) when adding bookings
  18. Diary/Floorplan - Using the 'More' icon to show which limits have been exceeded
  19. Diary/Floorplan - 'Space Optimiser' feature
  20. Diary/Floorplan - Check in Panel - What each section means
  21. Diary/Floorplan - Check In Panel - Open Enquiries and Finished Bookings
  22. Diary/Floorplan - Check in Panel - Filter option
  23. Diary/Floorplan - ​Check in Panel - What do the notification icons mean?
  24. Diary/Floorplan - Automatically mark bookings as left when the booking is finished
  25. Diary/Floorplan - Checking in a booking and the expanded booking details panel
  26. Diary/Floorplan - Checking in early/late bookings in live service
  27. Diary/Floorplan - Booking Stages
  28. Diary/Floorplan - How to Record a 'No Show'
  29. Diary / Floor plan- ‘Running Late’ Buttons on the Booking Bar
  30. Diary/Run sheet - 'Download/Print’ - Customised Run Sheet (PDF & Excel)
  31. Diary/Run sheet - Information that is automatically included in the Customised Run Sheet
  32. Diary/Run sheet - ‘Download/Print’ - Short Run Sheet
  33. Diary/Run sheet - ‘Download/Print’ - Guestlist PDF and Excel
  34. Diary/Run sheet - ‘Download/Print’ - Place Cards
  35. Diary/Run sheet - ‘Download/Print’ - Reservation Labels
  36. Diary - How to move/add bookings to Tables/Areas in your Diary
  37. Diary - ‘Options’ explained
  38. Diary - Displaying your Zones in the Diary
  39. Diary - The numbers in bold at the top of the diary page
  40. Diary - Fifteen minute warning within the Diary
  41. Diary - A chronological list of all the bookings for the day
  42. Diary - New/Open Enquiries and Unassigned rows in the grid
  43. Diary - Using your Diary - Your Table List and Capacities
  44. Diary - Warnings in your Diary
  45. Floorplan - How to switch between multiple floorplans
  46. Floorplan - Allocating tables using the floorplan
  47. Floor plan- Dragging and dropping a booking into a table
  48. Floorplan - What does the orange outline on tables mean?
  49. Floorplan - Different coloured outlines on Tables
  50. Floorplan - Booking Progress Bar
  51. Floorplan - Table Activity for the day
  52. Floorplan - Moving bookings around in the Table Activity Section
  53. Floorplan - Adding a booking directly into a Table
  54. Floorplan - Quickly adding a booking to multiple tables in the Floorplan
  55. Run sheet - What is the 'Run Sheet' section and how do I use it?
  56. Run Sheet - Sorting the Run Sheet alphabetically
  57. Guest List - Managing your Guest List in Collins
  58. I've accidently checked in a booking and marked them as 'arrived'. Can I uncheck the booking?
  59. Why can't I see my daily diary view?
  60. Warning Indicators in Collins
  61. Where will I be warned that I am exceeding a Limit Arrivals rule?

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