Diary/Floorplan/Run sheet - Add Bookings to tables using the Find Areas tool

When you go into your Diary/Floorplan/Runsheet view, an ‘ADD BOOKING’ button will appear at the top left of the page. Here is where you can easily add your bookings into Collins either over the phone or when they’re in front of you. How to do this:

> Click ‘ADD BOOKING’, this will bring up a new panel on the left-hand side. Depending on your Settings, Collins will auto-fill some of the fields for you.

> You can enter the booking in for today’s date or change the date in the Date field - really useful if you don’t want to come away from the page you are on.

> Select the Type of booking, the number of Guests and Time.

When adding the Booking Type Collins will pre-set the Until time for the booking (see guide). Then if you have set up further duration rules for certain group sizes, when entering the number of guests, the Until time will dynamically change to reflect this (see guide).

  

You can then use the ‘FIND AREAS’ function to find available areas/area combinations that can accommodate this booking:

You also have an option apply a buffer to the Find Areas search in your admin. See our guide on how to set it up here.

Click on the area(s) you would like to place this booking into.

You will also see that there is the option to place the customer directly onto the waitlist.

Next, you can either enter in the customer’s details below, or if they have booked with you in the past, you can use the ‘FIND A CUSTOMER’ function to find their details within your database - just start entering the first couple of letters of their name and click ‘GO’ to find them.

If you are adding in your walk-ins into Collins, just keep the ‘Walk-in’ box ticked, rather than entering in any customer details.

You have the option to add any run sheet notes that are relevant to this booking,

  

If the booking is a walk-in, it will only show a green 'complete' box however all other bookings will give the option of an 'enquiry' or 'complete' for you to choose the appropriate status.   


Diary, Floorplan & Run Sheet FAQs

  1. Diary/Floorplan/Run sheet - Top Navigation Panel
  2. Diary/Floorplan/Run sheet - Changing the Date
  3. Diary/Floorplan/Run sheet - Using the 'Add Booking' button to quickly add bookings straight into the diary
  4. Diary/Floorplan/Run sheet - Add a booking (video)
  5. Diary/Floorplan/Run sheet - Add a walk-in (video)
  6. Diary/Floorplan/Run sheet - Restricting Users from adding bookings outside of the Booking Type rules
  7. Diary/Floorplan/Run sheet - Setting a default time & managing your walk ins.
  8. Diary/Floorplan/Run sheet - Setting a default duration to quickly add bookings
  9. Diary/Floorplan/Run sheet - How to create a Wait List
  10. Diary/Floorplan/Run sheet - Add Bookings to tables using the Find Areas tool
  11. Diary/Floorplan/Run sheet - Booking Prompts
  12. Diary/Floorplan/Run sheet - Adding run sheet notes when you're taking a booking
  13. Diary/Floorplan/Run sheet - Adding notes for the day
  14. Diary/Floorplan - Booking Type Colours
  15. Diary/Floorplan/Run Sheet - Waiter Slips / In-Service Print Outs
  16. Diary/Floorplan - ‘Add Booking’ in the Diary/Floorplan - What Fields can be auto-filled by Collins
  17. Diary/Floorplan - Warning(s) when adding bookings
  18. Diary/Floorplan - Using the 'More' icon to show which limits have been exceeded
  19. Diary/Floorplan - What is 'Space Optimiser' and what does it do?
  20. Diary/Floorplan - Check in Panel - What each section means
  21. Diary/Floorplan - Check In Panel - Open Enquiries and Finished Bookings
  22. Diary/Floorplan - Check in Panel - How to filter this
  23. Diary/Floorplan - ​Check in Panel - What do the notification icons mean?
  24. Diary/Floorplan - How to automatically mark bookings as left when the booking is finished
  25. Diary/Floorplan - Checking in a booking and the expanded booking details panel
  26. Diary/Floorplan - Checking in early/late bookings in live service
  27. Diary/Floorplan - Booking Stages
  28. Diary/Floorplan - How to Record a 'No Show'
  29. Diary / Floor plan- ‘Running Late’ Buttons on the Booking Bar
  30. Diary/Run sheet - 'Download/Print’ - Customised Run Sheet (PDF & Excel)
  31. Diary/Run sheet - What information is automatically included in my Customised Run Sheet?
  32. Diary/Run sheet - ‘Download/Print’ - Short Run Sheet
  33. Diary/Run sheet - ‘Download/Print’ - Guestlist
  34. Diary/Run sheet - ‘Download/Print’ - Place Cards
  35. Diary/Run sheet - ‘Download/Print’ - Reservation Labels
  36. Diary - How to move/add bookings to Tables/Areas in your Diary
  37. Diary - ‘Options’ explained
  38. Diary - Displaying your Zones in the Diary
  39. Diary - What do the numbers in bold at the top of the diary mean?
  40. Diary - Fifteen minute warning within the Diary
  41. Diary - How do I see a chronological list of all my bookings for the day?
  42. Diary - Using your Diary - Your Table List and Capacities
  43. Diary - New/Open Enquiries and Unassigned rows in the grid
  44. Diary - Warnings in your Diary
  45. Floorplan - How to switch between multiple floorplans
  46. Floorplan - Allocating tables using the floorplan
  47. Floorplan - What does the orange outline on tables mean?
  48. Floorplan - What do the different coloured outlines on Tables indicate?
  49. Floorplan - Booking Progress Bar
  50. Floorplan - Table Activity for the day.
  51. Floorplan - Moving bookings around in the Table Activity Section
  52. Floorplan - Adding a booking directly into a Table
  53. Floorplan - Quickly adding a booking to multiple tables in the Floorplan
  54. Run sheet - What is the 'Run Sheet' section and how do I use it?
  55. Run Sheet - Sorting the Run Sheet alphabetically
  56. Guest List - Managing your Guest List in Collins
  57. I've accidently checked in a booking and marked them as 'arrived'. Can I uncheck the booking?
  58. Why can't I see my daily diary view?
  59. Warning Indicators in Collins
  60. Where will I be warned that I am exceeding a Limit Arrivals rule?

Feedback and Knowledge Base