Venue Group - Setting up 'Not Sure' Booking Types

If you have multiple venues and have a centralised widget - there is the option to have a 'Not Sure' option to the customer when selecting a venue. See how to generate this here.

Once this is activated, you can set up centralised booking types by going to:

  • Settings

  • Venue Group

  • Bookings tab on the left-hand side

  • 'Not Sure' Booking Types

  • Click Add Booking type > add the type parameters including Emails and Availability

  • Make sure to SAVE the page  

These booking types will then appear if a customer selects 'Not Sure' as a venue.

Do note that as Venue Group form settings are stored for an hour, it may take up to one hour to update the widget.


To see a video tutorial on setting up 'Not Sure' Booking Types, please click here and watch from 02:26 - 03:16.  

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