Collins Pre-Orders - Deleting a Pre-order

Within Collins, if a customer makes a mistake when submitting a pre-order or one of the guests cancels their order, you can delete this from Pre-orders section.

To delete an order:

> go to the Pre-orders section of the booking/enquiry and scroll to the editable pre-order section:  

  

> Click on the order and you will see an option to delete items from the order separately or delete the whole order.

  

> To delete the whole order, click the RED DELETE button. Collins will ask you to confirm and click ARE YOU SURE? before deleting, then click DONE and SAVE the booking/enquiry.

> Once the order is deleted, it will become hidden, but will still be available to view.


  


The Lead Booker will also be able to see any deleted items in their Manage Your Order link:

     

Extra Features - Collins Pre-orders

  1. Collins Pre-Orders - How to setup pre-order items and menus
  2. Collins Pre-Orders - Adding Diet Types, Allergies and Extra Settings to your items
  3. Collins Pre-Orders - Copying Over Items/Menus from Venue Group to Individual Venues
  4. Collins Pre-Orders - Setting Automated Reminder Emails
  5. Collins Pre-Orders - Manually adding pre-order items [VIDEO]
  6. Collins Pre-Orders - How To use within a booking/enquiry [VIDEO]
  7. Collins Pre-Orders - How to Send a Pre-order Menu
  8. Collins Pre-Orders - Sending Multiple Menus
  9. Collins Pre-Orders - Dietary Requirements and Allergies [What your customer sees]
  10. Collins Pre-Orders - Dietary Requirements/Allergies [How to add]
  11. Collins Pre-Orders - How to Add Set Menu/Fixed Price Menu Orders Manually
  12. Collins Pre-Orders - Canapes - Multiplying one set menu/selection by a set number
  13. Collins Pre-Orders - Ordering on behalf of someone else
  14. Collins Pre-Orders - Can my customers edit their order?
  15. Collins Pre-Orders - Payment Options
  16. Collins Pre-Orders - Adding payment for pre-orders
  17. Collins Pre-Orders - Setting a cut off date for Pre-orders to be made
  18. Collins Pre-Orders - Reopening completed orders
  19. Collins Pre-Orders - Deleting a Pre-order
  20. Collins Pre-Orders - Downloading the 'Food Sheet'
  21. Collins Pre-Orders - Kitchen Sheet
  22. Collins Pre-Orders - Managing Your Place Cards
  23. Collins Pre-Orders - Printing / Adding a Logo to your Place Cards
  24. Collins Pre-Orders - Make menus available 'while booking' or 'when booking is confirmed'
  25. Collins Pre-Orders - Taking payments for pre-orders at the point of booking
  26. Collins Pre-Orders - Take both a deposit and a pre-order payment for auto-confirm bookings
  27. Collins Pre-Orders - Applying multi-buy Discounts on your menu items
  28. Collins Pre-Orders - Applying a discount to a Menu
  29. Collins Pre-Orders - Setting Minimum and Maximum order limits
  30. Collins Pre-Orders - FAQ's

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